Focus Contact Center Alternatives & Competitors

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Key Genesys Cloud features:

Scalability Omni-Channel Experience Integration Capabilities Cloud-Native Architecture

ClearTouch offers integrated cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

Key VoIPstudio features:

Call Recording Call Forward Call Analytics and Reporting Call Conferencing

Try for free paid Free Trial $4.99 / Monthly (User)

Our call centre software enables simultaneous interaction with all clients across multiple configurable contact channels. Ask a Demo!

Key BeInContact features:

Automatic IVR ACD BeTracker Dialer

paid €38 / Monthly

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Key Genesys features:

Omnichannel Support Scalability Advanced Analytics AI and Automation

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Key Genesys PureConnect features:

Comprehensive Omnichannel Support Customizability Scalability Strong Security

Utilities, Application Utilities, and Contact Management.

Key Genesys PureCloud features:

Cloud-Based Flexibility Omnichannel Support User-Friendly Interface Strong Analytics

Five9 provides cloud-based call center software for sales, marketing and support.

Key Five9 features:

Scalability AI and Automation Omni-Channel Capabilities Integrations

MyOperator is a cloud-based call management system for voice communication purposes. .

Key MyOperator features:

IVR Toll Free Number Call Forward Call Analytics and Reporting

paid Free Trial $16 / Monthly (Flat-rate subscription plans, billed annually plus GST)

Instantly provide voice customer support through phone calls.

Key EasyCall Phone Call Center features:

User-Friendly Interface Integration Capabilities Cost-Effective Solution Scalability

EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

Key EasyCall Cloud features:

Scalability Accessibility Cost-Effective Integration Capabilities

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Key Ameyo features:

Comprehensive Omnichannel Support Customization and Scalability Advanced Analytics and Reporting Automation Capabilities

Unlock the power of your contact center with Enghouse Interactive.

Key Enghouse Interactive features:

Comprehensive Solution Offerings Flexibility and Scalability Cloud and On-Premise Options Strong Global Presence

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Key Salesforce Service Cloud features:

Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights