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Fluent Support VS tawk.to

Compare Fluent Support VS tawk.to and see what are their differences

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SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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Fluent Support logo Fluent Support

Fluent Support is a complete support ticketing solution for WordPress website. It is a complete helpdesk solution for fast and efficient support system.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Fluent Support Landing page
    Landing page //
    2023-09-12

With Fluent Support, you can get complete support solutions, including a shared inbox and internal notes for team collaboration, detailed reports with charts, analytics, advanced search, powerful sorting and filtering. Quickly reply to tickets with our fast-loading dashboard. Take advantage of all the integrations and professional features for a cheap price!

  • tawk.to Landing page
    Landing page //
    2023-07-22

Fluent Support

Website
fluentsupport.com
Pricing URL
Official Fluent Support Pricing
$ Details
freemium $129.0 / Annually (1 Domain License, 1 year plugin update, 1 year priority support)
Platforms
Wordpress
Release Date
2021 November
Edit details

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Fluent Support features and specs

  • Automatic Agent Assignment: Yes
  • Saved Replies: Yes
  • Collision Detection: Yes
  • Tagging: Yes
  • Admin Dashboard: Yes
  • Response Delay Tracking: Yes
  • Bulk Actions: Yes
  • Custom Management: Yes
  • File sharing: Yes
  • Custom email notifications: Yes
  • Team performance: Yes
  • Individual reports: Yes
  • Agent Management: Yes
  • Custom priorities: Yes
  • Agent Dashboard: Yes
  • Internal Notes: Yes
  • Mobile Responsive: Yes
  • Short Codes: Yes
  • Unlimited Users: Yes
  • Unlimited Tickets: Yes
  • Integrations: 20+
  • Premium Support: Yes

tawk.to features and specs

No features have been listed yet.

Fluent Support videos

+ Add

What's inside Fluent Support 1.5.5 | The Ultimate Support Ticket Management Plugin for WordPress

More videos:

  • Tutorial - Why Connect CRM to your Support Ticketing system | Fluent CRM & Fluent Support
  • Tutorial - Create Custom Tags Using Automation for Easy Ticket Filtering | Fluent Support

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Fluent Support and tawk.to)

Fluent Support

tawk.to

Wordpress Plugins
100 100%
Wordpress Plugins
0% 0
Customer Support
1 1%
Customer Support
99% 99
Customer Service
2 2%
Customer Service
98% 98
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fluent Support and tawk.to

Fluent Support Reviews

We have no reviews of Fluent Support yet.
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tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than Fluent Support. While we know about 47 links to tawk.to, we've tracked only 1 mention of Fluent Support. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Fluent Support mentions (1)

  • "Fluent Support" team won the "Best Marketing Team - 2022" award! 🥳
    So proud of the team we built - 🦾We saw lots of ups & down in year one for sure. But the team managed to scale http://fluentsupport.com traffic from 2k to 7k+ in one year! 🔥. Source: over 1 year ago

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 12 months ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 1 year ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 1 year ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 1 year ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 1 year ago
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What are some alternatives?

When comparing Fluent Support and tawk.to, you can also consider the following products

Awesome Support - Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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