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Flow.ai VS Vision Helpdesk

Compare Flow.ai VS Vision Helpdesk and see what are their differences

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Flow.ai logo Flow.ai

Flow.ai is a professional software platform for creating conversational UIs, AI assistants and chatbots.

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
  • Flow.ai Landing page
    Landing page //
    2023-01-29
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

Flow.ai

Website
app.flow.ai
Pricing URL
Official Flow.ai Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Vision Helpdesk

Website
visionhelpdesk.com
Pricing URL
Official Vision Helpdesk Pricing
$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January
Edit details

Flow.ai features and specs

No features have been listed yet.

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Flow.ai videos

+ Add

Why use Flow.ai?

Vision Helpdesk videos

+ Add

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Category Popularity

0-100% (relative to Flow.ai and Vision Helpdesk)

Flow.ai

Vision Helpdesk

Chatbots
100 100%
Chatbots
0% 0
Help Desk
0 0%
Help Desk
100% 100
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Flow.ai and Vision Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Flow.ai and Vision Helpdesk

Flow.ai Reviews

We have no reviews of Flow.ai yet.
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Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...
Source: financesonline.com

Social recommendations and mentions

Vision Helpdesk might be a bit more popular than Flow.ai. We know about 1 link to it since March 2021 and only 1 link to Flow.ai. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Flow.ai mentions (1)

  • Can anyone recommend a chatbot that isn't going to bankrupt me before I even start the business? How do they justify being so expensive? WTH.
    They justify being expensive to their target market, which you are clearly not a part of! Business 101 my friend. Check out flow.ai I think they have a free version. Source: almost 3 years ago

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

What are some alternatives?

When comparing Flow.ai and Vision Helpdesk, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wit.ai - Easily create text or voice based bots that humans can chat with on their preferred messaging...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Botpress - Open-source platform for developers to build high-quality digital assistants

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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