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Flock VS NICE inContact

Compare Flock VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Flock logo Flock

A faster way for your team to communicate

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Flock Landing page
    Landing page //
    2022-01-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Flock

Website
flock.com
Pricing URL
Official Flock Pricing
Release Date
2014 January
Startup details
Country
India
State
Maharashtra
City
Mumbai
Founder(s)
Bhavin Turakhia
Employees
100 - 249
Edit details

NICE inContact

Website
niceincontact.com
Pricing URL
-
Release Date
-
Edit details

Flock videos

+ Add

Flock Review - with Tom Vasel

More videos:

  • Review - Flock Vs Slack
  • Review - CGRundertow FLOCK! for Xbox 360 Video Game Review

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Flock and NICE inContact)

Flock

NICE inContact

Communication
38 38%
Communication
62% 62
Project Management
100 100%
Project Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0

User comments

Share your experience with using Flock and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Flock and NICE inContact

Flock Reviews

20 Telegram Alternatives to Chat With in 2024
Flock is a Telegram alternative that looks a lot like a basic Slack or Discord; it organizes group discussions as a forum. It does, however, also include messaging and calling features: voice + video calling between either two people or groups.
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Flock is a cloud based tool which is an alternative option for Telegram and it is widely used in Business or corporate conversations by offering video, audio calling with proper screen sharing facility, and it can be integrated with other business or corporate applications as well. Important messages can be pinned using this app.
Source: www.geeksforgeeks.org
15 Best Instant Messaging Apps for Business
Flock channels streamline team communication, eliminate clutter and make it easy to stay on track. Enhanced video conferencing features allow you to share your screen from any device, and teams can share files effortlessly.
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Flock is a workplace chat software that claims to run faster than Slack. In addition to regular communication features like instant chat, audio, and video calls, it also offers built-in polls, reminders, notes, and to-dos snippets.
Source: blog.hubspot.com
10 Tried and True Telegram Alternatives
In addition to the standard team communication tools like chat and audio and video calls, Flock connects to Google Drive so you can share files directly into the chat. Then, through built-in polls, you can quickly vote on the best course of action for your team.
Source: www.brosix.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Flock seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Flock mentions (2)

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Flock and NICE inContact, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mattermost - Mattermost is an open source alternative to Slack.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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