Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
What types of data does Collectif analyze? - support tickets, - feedback, - interviews, - sales calls, - reviews, - deal reasons, - churns reasons.
How does it work? Connect the tools used across your company or upload interviews Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4 Quickly discover issues and opportunities, or even easier — ask your data questions!
How are insights generated? Each piece of data is analyzed and turned into Highlights (synthesis of information). Highlights are assigned to pre-defined Topics, like specific features or more universal things like Pricing or Customer Support. Once a week, Collectif analyzes highlights, identifying Insights (recurring themes).
Use cases: Prioritize bug fixes based on frequency in support tickets. Speed up interview analysis with transcriptions, summaries, and auto-tagging. Identify usability issues mentioned in support tickets and feedback forms. Review sales call summaries to pinpoint product-related objections. Gain deeper insight into new users’ challenges thanks to sales call analysis. Organize your research and share with other teams with ease. Identify gaps in your customer education program and help users solve their problems. Assess the general experience using sentiment from reviews and feedback forms. Define messaging and information hierarchy based on topic frequency. Find feature-specific feedback and research in a few clicks. Use feedback from lost deals to influence product direction.
No features have been listed yet.
Based on our record, Flagsmith seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Considering all these points, the team at Flagsmith has developed a feature flag management platform Flagsmith and made it open source. The core functionality is open and you can check out the GitHub repository here. I have utilized and authored several blogs discussing their excellent offerings and strategies. - Source: dev.to / 2 months ago
Flagsmith - Release features with confidence; manage feature flags across web, mobile, and server side applications. Use our hosted API, deploy to your own private cloud, or run on-premise. - Source: dev.to / over 1 year ago
Flagsmith is written in Django and is open source as well: https://flagsmith.com. Source: almost 2 years ago
Before we dive in, one important call-out: We provide our feature management product to customers in three ways depending on how they want to have it managed: Fully Managed SaaS API, Fully Managed Private Cloud SaaS API and Self-Hosted. The infrastructure costs that we are sharing is for our customers that leverage our Fully Managed SaaS API offering (try it free: https://flagsmith.com/) which represents a portion... - Source: dev.to / about 2 years ago
On March 15th, Sebastian Rindom, the CEO & Co-founder of Medusa, did an interview with Flagsmith where he talked about how Medusa started, why create a headless commerce solution, why make it open-source, and more. - Source: dev.to / about 2 years ago
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