Software Alternatives, Accelerators & Startups
Register | Login

Five9 VS LiveSession

Compare Five9 VS LiveSession and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

LiveSession logo LiveSession

LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.
Visit Website
  • Five9 Landing page
    Landing page //
    2023-05-12
  • LiveSession Landing page
    Landing page //
    2022-04-07

LiveSession is a session recording app to improve your website.

Session replays are an effective way to improve your conversion rates, provide better customer support and find bugs in your application. What’s more, LiveSession comes with advanced filtering features and allows you to create custom segments. These features will help you get more insights into the user behavior.

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveSession

Website
livesession.io
Pricing URL
Official LiveSession Pricing
$ Details
freemium $99.0 / Monthly (10k sessions / unlimited users / 1-month data retention)
Platforms
Browser Web
Release Date
2019 January
Edit details

Five9 features and specs

No features have been listed yet.

LiveSession features and specs

  • Session Replay: Yes
  • Filters: Yes
  • Segmentation: Yes
  • Custom data: Yes
  • User identification: Yes
  • Clickmaps: Yes
  • Heatmaps: Yes
  • Email notifications: Yes
  • Alerts: Yes
  • Inspect Mode: Yes
  • Forms analytics: Yes
  • Events: Yes
  • Export: Yes
  • Dashboards: Yes
  • Funnel Tracking: Yes
  • Clickmaps: Yes

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

LiveSession videos

+ Add

Product Overview

More videos:

  • Review - Record and analyze website visits with Livesession.io
  • Review - 5 Amazing Tools to Boost your Business in 2019

Category Popularity

0-100% (relative to Five9 and LiveSession)

Five9

LiveSession

Communication
100 100%
Communication
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Heatmaps
0 0%
Heatmaps
100% 100

User comments

Share your experience with using Five9 and LiveSession. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and LiveSession

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

LiveSession Reviews

  1. Best session recording tool I could find

    I researched the tools available and LiveSession is the best I could find for our use case (fintech SaaS).

    🏁 Competitors: Smartlook, FullStory, Hotjar, LogRocket, Mouseflow
    👍 Pros:    Clean ui|Great customer support|Loading speed|Useful filters
    👎 Cons:    Lack of heatmaps
  2. Best product in the category

    We spent a lot of time searching for a session replay tool which helps us with customer support, and LiveSession is definitely the best one.

    🏁 Competitors: FullStory, Hotjar, Smartlook
The Top 10 Website Session Recording Tools for 2022
Livesession is a web analytics tool that features user monitoring, site session replays, and customer segmentation. You can use the website recording tool Livesession to track visitor behavior analytics to enhance user experience (UX), raise conversion rates, and generate income. To solve customer issues, learn how they use your services, and enhance their overall...
Source: siterecording.com
10 Best Inspectlet Alternatives 2022
LiveSession is an analytical software that makes it easy to search, segment, and play high-quality repetitions of client sessions. In addition, it tracks and records actions (mouse movements, clicks, keystrokes, keystrokes, changes) and allows you to find drop-down lists to increase your site’s conversion rate.
Source: www.plerdy.com
Oribi Alternatives. If you’re looking for a tool like… | by Trapica Content Team | Trapica | Medium
As another Oribi alternative, LiveSession attempts to inform users of their own customers and users. When providing a service to customers, the analysis software improves the user experience, behavior, conversion rates, and more. What’s more, you’ll enjoy the free 14-day trial (you don’t even need to enter your bank details to get started!).
Source: medium.com
Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate
LiveSession is a great option for session replays and proactive troubleshooting on your website or web app. Filters, Inspect Mode, and Engagement Score make it easier to get to the heart of the data you need—without spending hours watching irrelevant replays.
Source: www.crazyegg.com

Social recommendations and mentions

LiveSession might be a bit more popular than Five9. We know about 1 link to it since March 2021 and only 1 link to Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

LiveSession mentions (1)

What are some alternatives?

When comparing Five9 and LiveSession, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Loading...