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Five9 VS Flock

Compare Five9 VS Flock and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Flock logo Flock

A faster way for your team to communicate
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Flock Landing page
    Landing page //
    2022-01-14

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Flock videos

+ Add

Flock Review - with Tom Vasel

More videos:

  • Review - Flock Vs Slack
  • Review - CGRundertow FLOCK! for Xbox 360 Video Game Review

Category Popularity

0-100% (relative to Five9 and Flock)

Five9

Flock

Communication
70 70%
Communication
30% 30
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Project Management
0 0%
Project Management
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

Share your experience with using Five9 and Flock. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Flock

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Flock Reviews

20 Telegram Alternatives to Chat With in 2024
Flock is a Telegram alternative that looks a lot like a basic Slack or Discord; it organizes group discussions as a forum. It does, however, also include messaging and calling features: voice + video calling between either two people or groups.
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Flock is a cloud based tool which is an alternative option for Telegram and it is widely used in Business or corporate conversations by offering video, audio calling with proper screen sharing facility, and it can be integrated with other business or corporate applications as well. Important messages can be pinned using this app.
Source: www.geeksforgeeks.org
15 Best Instant Messaging Apps for Business
Flock channels streamline team communication, eliminate clutter and make it easy to stay on track. Enhanced video conferencing features allow you to share your screen from any device, and teams can share files effortlessly.
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Flock is a workplace chat software that claims to run faster than Slack. In addition to regular communication features like instant chat, audio, and video calls, it also offers built-in polls, reminders, notes, and to-dos snippets.
Source: blog.hubspot.com
10 Tried and True Telegram Alternatives
In addition to the standard team communication tools like chat and audio and video calls, Flock connects to Google Drive so you can share files directly into the chat. Then, through built-in polls, you can quickly vote on the best course of action for your team.
Source: www.brosix.com

Social recommendations and mentions

Based on our record, Flock should be more popular than Five9. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Flock mentions (2)

What are some alternatives?

When comparing Five9 and Flock, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Slack - A messaging app for teams who see through the Earth!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mattermost - Mattermost is an open source alternative to Slack.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

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