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Five9 VS Box

Compare Five9 VS Box and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Box logo Box

Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Box Landing page
    Landing page //
    2023-10-10

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Box videos

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Box Cloud Storage Review

More videos:

  • Review - I ~Honestly~ Review 8 Popular Subscription Boxes
  • Review - Butcher Box Unboxing & My Honest Review

Category Popularity

0-100% (relative to Five9 and Box)

Five9

Box

Communication
100 100%
Communication
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
File Sharing
0 0%
File Sharing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Box

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Box Reviews

Best Top 12 MEGA Alternatives in 2024
For businesses and enterprises, Box provides scalable, enterprise-level cloud storage with robust collaboration and productivity features. It's a credible alternative for those seeking a professional solution.
Source: www.multcloud.com
The Best iPhone Transfer & Manager Software for 2022
Whether you have an iPhone or any other device, one of the options you can check out is Box. The designers of Box say that their unique selling point is the simplicity of the software. For instance, all you need, to transmit files of any size to anywhere, is a link. This means that you don’t necessarily need a Box account to use the software.
Source: thesweetbits.com
Google Drive alternatives: Best picks
With Box, you can create files that will instantly be shared with your teammates. They can then edit and comment on your documents in real time. The Box is probably one of the most integrated apps on this list, too. With over 1,000 leading software providers like Office 365, Salesforce and Adobe Sign, your teammates will be able to edit documents without leaving the...
Source: nordvpn.com
13 Best Free Dropbox Alternatives for File Sharing
Box provides enhanced features such as dedicated phone support, encrypted data transfer and storage. You can also integrate it with Salesforce.com and Google Apps. In addition, you can access it through tablets, Android phones, Blackberry, iPad and iPhone. They also have partnerships with mobile companies for apps which allow users to easily access their services. Box...
Source: brainyhubs.com
Top 11 Best Dropbox Alternatives in 2020: Which Is The Most Secure?
An additional metric for your review could be resources consumed by each program. DropBox is notorious for gobbling up a lot of your free memory. As I type this, it is using 143 threads and 357MB of my 8GB RAM on a MAC and it is not performing a synch. I would love to know which of your top choices was less RAM hungry than DropBox. It is the major reason I am looking to...
Source: www.cloudwards.net

Social recommendations and mentions

Based on our record, Box seems to be a lot more popular than Five9. While we know about 92 links to Box, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Box mentions (92)

  • Sharepoint Alternatives?
    I've used box.com with pretty good results, but expect to pay through the nose for the privilege. Source: 6 months ago
  • I NEED HELP
    So I have all my mountain goats stuff on my Spotify local files, I found a random comment here from like 4 years ago with this guys box.com storage collection of all of his mountain goats songs, recently the link stopped working :( if anyone has it (i know its a pretty niche ask) I would love to have it back. Source: 11 months ago
  • Now that Google Drive is starting to limit, what's your migration plan?
    Alright. Mind if I check with you a couple weeks from now to see how this turns out for you? I've never heard of box.com. I'm checking out their website now. Source: 12 months ago
  • What is everyone’s opinion on these demos getting leaked?
    You would be surprised how stupid Label employees can be, they even give stuff that is "confidential" to unpaid interns to post on their internal pages like box.com or their disco.ac pages. I've seen so many demos, instrumentals and albums posted somewhere public because they got someone to do a half assed job at it. Source: 12 months ago
  • Copy of my laptop on my desktop
    I often use dropbox, box.com or google drive for files/folders I want the share between my Ubuntu laptop and server, I also do the same with a local server drive - the cloud services are handy if I'm not at home and need to access something. Source: 12 months ago
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What are some alternatives?

When comparing Five9 and Box, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dropbox - Online Sync and File Sharing

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Google Drive - Access and sync your files anywhere

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Mega - Secure File Storage and collaboration

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