Software Alternatives & Reviews

Five9 VS Asana

Compare Five9 VS Asana and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Asana logo Asana

Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Asana Landing page
    Landing page //
    2023-10-10

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Asana videos

Asana Review + Demo: Top 5 Reasons Asana Is The Best Project and Team Management Tool

More videos:

  • Review - Asana: Full Review (2019) (with timestamps)
  • Review - Asana Warning! Top 5 Reasons To Avoid Asana Project Manager (Before You Buy Asana Review)

Category Popularity

0-100% (relative to Five9 and Asana)
Communication
100 100%
0% 0
Project Management
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Asana

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Asana Reviews

  1. Good, but not the best.

    While Asana is a robust task management and project planning tool, in my experience, it falls slightly short when compared to Trello, particularly in terms of user-friendliness and simplicity. Asana offers a variety of features such as multiple project views (list, board, timeline, calendar), custom fields, and reporting tools, which can be highly beneficial for complex project management. However, I found that the learning curve can be steep, especially for team members not familiar with this type of software. The interface, while feature-rich, can feel a bit cluttered and overwhelming for new users. On the other hand, Trello shines in its simplicity and straightforward design. The visual card and board system is intuitive and easy to grasp, making it a more accessible tool for team members of varying tech proficiency levels. Additionally, Trello's user interface is cleaner and more streamlined, which contributes to an overall more enjoyable user experience.

    In terms of collaboration, both tools provide good collaborative features like commenting, tagging, and task assignment. However, I appreciate Trello's flexibility with its Power-Ups, allowing integration with a wide array of apps which enhances its functionality. In conclusion, while Asana is a powerful tool with extensive features, I prefer Trello for its ease of use, simplicity, and intuitive design. However, I do see the value of Asana for larger teams or more complex projects.

    🏁 Competitors: Trello
  2. A Solid Project Management Tool, but Not the Best on the Market

    Asana is a popular project management tool that has a lot to offer. It is fast and versatile, making it easy for individuals and teams to collaborate and get things done. The interface is clean and user-friendly, and there are plenty of features to help you organise and track your projects.

    However, while Asana is a good tool, it is not the best on the market. One of its main weaknesses is its lack of advanced reporting and analysis capabilities. It can be challenging to get a comprehensive view of your projects and how they are progressing, especially if you have a large number of them.

    Another issue is the cost. Asana can be expensive for teams with a lot of members, especially when compared to other project management tools that offer similar features at a lower price point.

    🏁 Competitors: Trello
    👍 Pros:    Fast|Clean ui|Excellent features
    👎 Cons:    No reporting|Expensive
  3. Coordinate and manage in teams the tasks and the circulation of work of a plan.

    Asana is a very representative app for the work environment I'm a part of with team members and users it's stellar for: • To manage it on the web and portable devices • With option and manageability on the web • To set up projects and invite team members. • The projects have a roadmap to know the displacement of each activity. • Tasks can contain subtasks to keep track of work • Allows granting tasks, define expiration periods. • Effective and useful for adding files, making comments, and tags.

    🏁 Competitors: Trello, Wrike
    👍 Pros:    Asana proceeds effectively by promoting and supporting the work plan process for each project in terms of: • to arrange and establish the work to be executed for a given project. • to distribute and share among the members the tasks of a project. • flexible to locate and work those minimum activities of a task. • to fix and assign who will be in charge of the tasks. • it is consistent to fix the structured tasks and visualize the phases and their movements. • to set dates for a project from start to finish. • with the option to handle related tasks that in one way or another are dependent on each other.
    👎 Cons:    Asana, is substantial to give continuity to the acquired commitments, it gathers everything necessary for the satisfactory completion of the work plans, being so it is a fantastic application as long as i have no adverse consequences while i am using it.

The Ultimate List of 20 Best AI Work Management Tools
Asana Intelligence: Asana leverages AI algorithms to provide task recommendations, goal-based resource management, and health checks based on historical data and user behavior, helping users prioritize and manage tasks more efficiently.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Asana compared to ClickUp: Asana has a simpler layout, which most users love compared to ClickUp. ClickUp lacks visibility of team workload, while Asana has a dedicated feature that gives valuable insights into how projects develop. Asana also lets managers track goals and monitor team performance which is essential for reporting.
Source: ayanza.com
Breeze vs. Asana - The best Asana alternative is Breeze
What is the difference between Breeze and Asana? The main reason to use Breeze instead of Asana is because it is faster, simpler and easier. When using Breeze you can talk to a real person about everything - we listen to your feedback, add features you need, and evolve with our users.
Source: www.breeze.pm
12 BEST Wrike Alternatives for Project Management in 2022
Asana is an ideal project management software for small teams. It is available in three different versions Free, Premium & Enterprise.
Source: www.guru99.com
14 Best Wrike Alternatives For Project Management In 2022
Asana and Wrike are similar in their “freemium” payment model, but differ in some other basic capacities. Wrike has more of a set structure for project management, whereas Asana has greater flexibility, similar to Hive. Project views in Asana include list, boards, timeline and portfolios, whereas Wrike has a Gantt view, timelog view, table view, analytics view, file view,...
Source: hive.com

Social recommendations and mentions

Based on our record, Asana seems to be a lot more popular than Five9. While we know about 86 links to Asana, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Asana mentions (86)

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What are some alternatives?

When comparing Five9 and Asana, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Basecamp - A simple and elegant project management system.