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Five9 IVR VS Uniphore

Compare Five9 IVR VS Uniphore and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Five9 IVR logo Five9 IVR

Five9 IVR allows to deliver direct self service options for resolution to the customers.

Uniphore logo Uniphore

Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security.
  • Five9 IVR Landing page
    Landing page //
    2023-07-25
  • Uniphore Landing page
    Landing page //
    2023-10-23

Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support.

Five9 IVR videos

No Five9 IVR videos yet. You could help us improve this page by suggesting one.

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Uniphore videos

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BE A HERO TO YOUR CUSTOMERS : Customer Service Software

More videos:

  • Tutorial - Agent Desktop
  • Demo - Jacada Visual IVR
  • Review - Agent Assist
  • Review - Jacada CRM Overview
  • Review - Conversational Service Automation from Uniphore
  • Review - Uniphore Customer Insights: Firstsource
  • Review - Uniphore A Unicorn As Startup Closes Largest Ever Funding Round For Call

Category Popularity

0-100% (relative to Five9 IVR and Uniphore)

Five9 IVR

Uniphore

Desktop Automation
48 48%
Desktop Automation
52% 52
Call Center Scripting Software
47 47%
Call Center Scripting Software
53% 53
Visual IVR
49 49%
Visual IVR
51% 51
Robotics Process Automation
100 100%
Robotics Process Automation
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 IVR and Uniphore

Five9 IVR Reviews

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Uniphore Reviews

  1. CRM Agent Desktop For Omnichannel CX

    Learn how a unified agent desktop harmonizes with your CRM and deliver a true omnichannel CX. Reduce the struggle and strain for both customers and agents.

What are some alternatives?

When comparing Five9 IVR and Uniphore, you can also consider the following products

YOCC - Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

CARES Next Teller IVR - CARES call center software dramatically increases efficiency and optimizing service levels, performance metrics and other KPIs - within your budget

InterpreXer - Leading provider of cloud-based platforms to voice enable business processes in a cost-efficient manner.

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