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Asklayer's answer:
Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.
So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.
The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.
Asklayer's answer:
It's flexible and does most things well. Support is amazing, they even added a feature for me!
Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.
Based on our record, Feature Upvote seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Look into some online tools for managing feature request and handing bug reports. https://featureupvote.com/ is a decent option. They shouldn't always do what the community asks for but they can use this as a means to understand the biggest pain points and can design and pitch solutions to the community. Source: almost 2 years ago
I found some proprietary and non-selfhosted softwares, like https://www.useresponse.com/feature-request-tracker, and https://featureupvote.com/, but no OSS/selfhosted :'(. Source: about 2 years ago
Not my Saas, but https://featureupvote.com/ is made by a fellow bootstrapper. Source: about 2 years ago
Though most everything is just "under consideration" on featureupvote.com it would be nice to have a true road map for things that are actually coming. Game changers and not just swimming pools. Source: over 2 years ago
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