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Feature Monkey VS UseResponse

Compare Feature Monkey VS UseResponse and see what are their differences

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The platform for exceptional customer service at scale. featured
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Feature Monkey logo Feature Monkey

The feedback tracker for building better features

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Feature Monkey Landing page
    Landing page //
    2023-02-20
  • UseResponse Landing page
    Landing page //
    2023-10-10

Feature Monkey videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Feature Monkey and UseResponse)

Feature Monkey

UseResponse

Customer Feedback
14 14%
Customer Feedback
86% 86
User Feedback
100 100%
User Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100
Feedback
20 20%
Feedback
80% 80

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feature Monkey and UseResponse

Feature Monkey Reviews

  1. Clean dashboard experience

    Feature monkey has the cleanest way of showing accumulative data of all the posts and feature requests. Love the minimalist approach and design.

    🏁 Competitors: Canny
  2. User experience

    Feature monkey is a rich tool supporting custom widget sso login roadmap vote on behalf custom css import/export from css custom topics multi language support multiple admins private comments employee/ private feedback board email notification

    🏁 Competitors: Canny
    👍 Pros:    Highly customizable|Embeddable feedback widget|Sso login|Roadmap|Vote on behalf
    👎 Cons:    None

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Feature Monkey and UseResponse, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Upvoty - User feedback in 1 simple overview 🔥

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nolt - A fast & beautiful way to collect user feedback

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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