Software Alternatives & Reviews
Register | Login

Faveo HELPDESK VS Zammad

Compare Faveo HELPDESK VS Zammad and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Faveo HELPDESK logo Faveo HELPDESK

Faveo Help Desk is an open-source helpdesk software solution.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Faveo HELPDESK Landing page
    Landing page //
    2023-09-23
  • Zammad Landing page
    Landing page //
    2023-07-27

Faveo HELPDESK videos

+ Add

An Introduction to Faveo Helpdesk | Affordable Ticketing Software | Multichannel Helpdesk Software

More videos:

  • Review - Faveo Helpdesk and Servicedesk Release v3.1.0
  • Demo - Faveo Helpdesk Demo February 2019

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Faveo HELPDESK and Zammad)

Faveo HELPDESK

Zammad

Help Desk
32 32%
Help Desk
68% 68
Customer Support
30 30%
Customer Support
70% 70
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Customer Service
15 15%
Customer Service
85% 85

User comments

Share your experience with using Faveo HELPDESK and Zammad. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Faveo HELPDESK mentions (0)

We have not tracked any mentions of Faveo HELPDESK yet. Tracking of Faveo HELPDESK recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

What are some alternatives?

When comparing Faveo HELPDESK and Zammad, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

osTicket - osTicket is a widely-used open source support ticket system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Loading...