Software Alternatives & Reviews

FastTrack PPM VS SmartKarrot

Compare FastTrack PPM VS SmartKarrot and see what are their differences

FastTrack PPM logo FastTrack PPM

Managed Helpdesk outsourcing and facilities management software from FM Direct

SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.
  • FastTrack PPM Landing page
    Landing page //
    2019-03-21
  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.

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SmartKarrot videos

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Category Popularity

0-100% (relative to FastTrack PPM and SmartKarrot)
Office Space Management
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Customer Success
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Facility Management
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Customer Experience Management

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What are some alternatives?

When comparing FastTrack PPM and SmartKarrot, you can also consider the following products

FX360 - CAFM Software - Excitech provides CAFM (computer aided facilities management) software solutions that enable you to use information to improve efficiency and simplify complex processes.

Gainsight - Customer Success for the New Enterprise

EnablePortfolio - Geospatial Analytics’ InSite suite of products deliver core real estate management capabilities.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

StaffMap - StaffMap - Employee Floorplans, Desk Booking, Moves & Changes

Totango - Totango is a Customer Success Software Platform