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FastStone Capture VS Usersnap

Compare FastStone Capture VS Usersnap and see what are their differences

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FastStone Capture logo FastStone Capture

A powerful, lightweight, yet full-featured screen capture tool that allows you to easily capture...

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • FastStone Capture Landing page
    Landing page //
    2021-07-26
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

FastStone Capture

Categories
  • Screenshot Annotation
  • Screenshots
  • Image Annotation
  • Screen Capture
Website faststone.org
Pricing URL-
Details $-
Platforms
-
Release Date-
Edit details

Usersnap

Categories
  • Visual Bug Reports
  • Bug Reporting
  • User Feedback
  • Customer Feedback
  • Feature Tracking
  • Surveys
  • Survey Tools
  • Forms And Surveys
  • Online Surveys
Website usersnap.com
Pricing URL Official Usersnap Pricing
Details $paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date2020-01-01
Edit details

FastStone Capture features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

FastStone Capture videos

+ Add

Screen capture Review (FastStone capture)

More videos:

  • Review - FastStone Capture 7.6 Final Review Easily Capture & Edit Screen

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to FastStone Capture and Usersnap)

FastStone Capture

Usersnap

Screenshot Annotation
100 100%
Screenshot Annotation
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Screenshots
100 100%
Screenshots
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using FastStone Capture and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FastStone Capture and Usersnap

FastStone Capture Reviews

15 Best Snagit Alternatives in 2020
FastStone Capture is a powerful, lightweight full-featured screen capture tool. It helps the user to capture and annotate all that is in the screen including windows, menus, objects, and even web pages.
Source: www.guru99.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FastStone Capture mentions (0)

We have not tracked any mentions of FastStone Capture yet. Tracking of FastStone Capture recommendations started around Mar 2021.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing FastStone Capture and Usersnap, you can also consider the following products

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Marker.io - Visual feedback and bug reporting tool for websites

LightShot - The fastest way to take a customizable screenshot.

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

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