Software Alternatives & Reviews

Facebook Messenger VS CloudTalk

Compare Facebook Messenger VS CloudTalk and see what are their differences

Facebook Messenger logo Facebook Messenger

Facebook Messenger is a faster way to message.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Facebook Messenger Landing page
    Landing page //
    2023-07-21
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Facebook Messenger features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Facebook Messenger videos

Facebook Messenger App Decluttered

More videos:

  • Review - The Messenger Review
  • Review - Facebook Messenger Update 2019
  • Review - The Messenger | The Completionist
  • Review - The Messenger - Easy Allies Review
  • Review - Facebook Messenger App Review
  • Tutorial - How to Use Facebook Messenger - Beginner's Tutorial
  • Tutorial - How To Use Facebook Messenger! (Complete Beginners Guide)

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Facebook Messenger and CloudTalk)
Communication
55 55%
45% 45
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Facebook Messenger and CloudTalk

Facebook Messenger Reviews

10 Best Telegram Alternatives in 2024
Messenger was developed by Meta which is a messaging app and one of the best Telegram alternatives. Messenger is not just only used to send messages but also it is used to send or receive photos, videos, stickers, and files. Messenger allows people to react to other users’ messages and also to interact with bots. People through messenger can use multiple accounts for...
The 7 best apps you can use as a WhatsApp alternative
Facebook Messenger is an incredibly popular messaging app thanks to its connection to Facebook, and it's available for free for both iPhone and Android (plus you can use it in a browser). It includes all the basics, such as voice, video, and text messaging, as well as stickers and GIFs, if you are interested in that sort of thing. If you're concerned about privacy and...
The Best Alternatives To Zoom For Remote Meetings
Both WhatsApp and Facebook Messenger support group voice/video calls, but since these are tailored more for basic calls over mobile or the web, you won’t find enterprise-level conferencing features here. If all you need to do is hold a quick check-in with a few colleagues, both apps will work well.
9 best FaceTime alternatives for Android phones
Perhaps the most readily available FaceTime alternative is a service that you're probably already signed up to use. If you're one of the millions of users signed up to Facebook, then you can turn to its free Facebook Messenger app to make one-on-one or group audio and video calls. You can also send your contacts voice messages as well as share other audio, video and photos...
10 Best Skype Alternatives For Making Free Calls Online
Facebook isn’t saying quits to its own Facebook Messenger and in some ways, this app is better than WhatsApp and a far better Alternative to Skype. For one thing, you only need to sign in using your Facebook account but you can use your phone number to sync contacts for easy integration.
Source: twitgoo.com

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Facebook Messenger seems to be more popular. It has been mentiond 52 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Facebook Messenger mentions (52)

  • Did messenger get rid of the ignore or restrict button?
    I can't see it anymore in messenger.com and it also disappeared in my ios app. I don't see ignore and I also don't see restrict. Source: 8 months ago
  • Facebook Messenger now limits WebP file attachments
    It's occuring on the web application (https://messenger.com/ and https://facebook.com/). - Source: Hacker News / 8 months ago
  • Firefox dont want to render certain website full screen
    Only messenger.com has this issue..How can I fix it? Source: 9 months ago
  • Is there an app/extension/Shortcut that automatically moves downloaded files to specific folders based on the website I downloaded them from?
    I want something to automatically move images I download from messenger.com into my "Facebook Messenger" folder, folders from drive.google.com into my "Google Drive" folder, etc. Currently, I just manually move all the files/folders from the "Downloads" folder to their respective folders in Pictures, Documents, etc. Source: about 1 year ago
  • Google Chrome freezes when entered new URL from fb messenger
    Has anyone got any problems where the whole app freezes when you have entered a new url from messenger.com?? Source: about 1 year ago
View more

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Facebook Messenger and CloudTalk, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies