Software Alternatives & Reviews
Register | Login

Exelysis VS NICE inContact

Compare Exelysis VS NICE inContact and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Exelysis logo Exelysis

A Unified Contact Center Platform which maximizes your profits while reducing your costs

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Exelysis Landing page
    Landing page //
    2022-07-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Exelysis videos

No Exelysis videos yet. You could help us improve this page by suggesting one.

+ Add video

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Exelysis and NICE inContact)

Exelysis

NICE inContact

Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Communication
0 0%
Communication
100% 100
Call Center Software
11 11%
Call Center Software
89% 89
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Exelysis and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Exelysis and NICE inContact

Exelysis Reviews

Best Call Center Software: The Complete List (2020 Update)
Exelysis provides a one-stop solution reducing your company costs and increasing productivity. Exelysis is a communications software that handles inbound and outbound traffic and provides real-time monitoring, statistics of activity, and functionality for software integration.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Exelysis and NICE inContact, you can also consider the following products

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Noda Contact Center - Noda Contact Center is the company’s own all-in-one IP solution: Inbound ACD, Outbound, IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone, Omni-Channel and WFM module.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

inConcert CC - Contact Center Software. Multichannel Solutions. We Make It Simple.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...