Software Alternatives & Reviews

Exelysis VS Genesys Cloud

Compare Exelysis VS Genesys Cloud and see what are their differences

Exelysis logo Exelysis

A Unified Contact Center Platform which maximizes your profits while reducing your costs

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Exelysis Landing page
    Landing page //
    2022-07-19
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Exelysis videos

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Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Exelysis and Genesys Cloud)
Cloud Contact Center
100 100%
0% 0
Communication
0 0%
100% 100
Call Center Software
14 14%
86% 86
Customer Support
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Exelysis and Genesys Cloud

Exelysis Reviews

Best Call Center Software: The Complete List (2020 Update)
Exelysis provides a one-stop solution reducing your company costs and increasing productivity. Exelysis is a communications software that handles inbound and outbound traffic and provides real-time monitoring, statistics of activity, and functionality for software integration.

Genesys Cloud Reviews

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What are some alternatives?

When comparing Exelysis and Genesys Cloud, you can also consider the following products

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Noda Contact Center - Noda Contact Center is the company’s own all-in-one IP solution: Inbound ACD, Outbound, IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone, Omni-Channel and WFM module.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

inConcert CC - Contact Center Software. Multichannel Solutions. We Make It Simple.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.