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Esri ArcGIS VS HelpDocs

Compare Esri ArcGIS VS HelpDocs and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Esri ArcGIS logo Esri ArcGIS

ArcGIS provides contextual tools for mapping and spatial reasoning so you can explore data & share location-based insights. ArcGIS is the heart of the Esri Geospatial Cloud. Try ArcGIS for free with 21-day trial.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Esri ArcGIS Landing page
    Landing page //
    2023-02-14
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to Esri ArcGIS and HelpDocs)

Esri ArcGIS

HelpDocs

Maps
100 100%
Maps
0% 0
Customer Support
0 0%
Customer Support
100% 100
Mapping And GIS
100 100%
Mapping And GIS
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Esri ArcGIS and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Esri ArcGIS mentions (0)

We have not tracked any mentions of Esri ArcGIS yet. Tracking of Esri ArcGIS recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Esri ArcGIS and HelpDocs, you can also consider the following products

ArcGIS Pro - Explore ArcGIS Pro resources such as tutorials, videos, documentation, instructor-led classes & more. Find answers, build expertise and connect with the ArcGIS Pro community.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Maptitude - Maptitude is a mapping software that is fitted with GIS features that avail maps and other forms of data regarding the surrounding geographical areas. Read more about Maptitude.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

QGIS - QGIS is a desktop geographic information system, or GIS.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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