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ERT VS Delighted

Compare ERT VS Delighted and see what are their differences

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ERT logo ERT

ERT is the cloud platform solutions provider that captures quality efficacy and safety endpoints.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • ERT Landing page
    Landing page //
    2023-09-24
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

ERT features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

ERT videos

+ Add

Ert review! | Roblox realistic roleplay 2

More videos:

  • Review - Ranking PVE Combat Ships for VHRT & ERT Bounties | A Star Citizen's Guide to the Galaxy | Alpha 3.17
  • Review - The Employee Retention Credit in Review by ERT.Credit

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to ERT and Delighted)

ERT

Delighted

Clinical Trial Management System
100 100%
Clinical Trial Management System
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Text Messaging
100 100%
Text Messaging
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using ERT and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ERT and Delighted

ERT Reviews

We have no reviews of ERT yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ERT mentions (0)

We have not tracked any mentions of ERT yet. Tracking of ERT recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing ERT and Delighted, you can also consider the following products

Medidata CTMS - Medidata CTMS seamlessly integrates with Medidata Rave to provide real-time views into study progress without manual tracking.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Castor EDC - Castor offers you a user-friendly and fully featured application for electronic data collection.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

OpenClinica - OpenClinica is an open source clinical trials software.

Survicate - Collect feedback on your website and find out more about your visitors.

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