Software Alternatives & Reviews

Erlang VS NICE inContact

Compare Erlang VS NICE inContact and see what are their differences

Erlang logo Erlang

A programming language used to build massively scalable soft real-time systems with requirements on high availability

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Erlang Landing page
    Landing page //
    2023-05-09

We recommend LibHunt Erlang for discovery and comparisons of trending Erlang projects.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Erlang videos

Book Review - Erlang in Anger

More videos:

  • Review - Erlang is getting pretty! - Michal Muskala | Code BEAM SF 20

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Erlang and NICE inContact)
Programming Language
100 100%
0% 0
Communication
0 0%
100% 100
OOP
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Erlang and NICE inContact

Erlang Reviews

We have no reviews of Erlang yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, Erlang seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Erlang mentions (2)

  • Perfect Elixir: Environment Setup
    I’m on MacOS and erlang.org, elixir-lang.org, and postgresql.org all suggest installation via Homebrew, which is a very popular package manager for MacOS. - Source: dev.to / about 2 months ago
  • What is Calypso?
    However, as Elixir is inherently tied to the BEAM and Erlang/OTP, it means that it has features like immutable variables (though you can rebind them and have state via process loops, e.g. Agents or GenServers). This also means that OTP is the main "application framework" for Elixir/Erlang. In my opinion, OTP is a pretty good design philosophy for applications, but sometimes it's just kind of hard to set up or wrap... - Source: dev.to / about 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Erlang and NICE inContact, you can also consider the following products

Elixir - Dynamic, functional language designed for building scalable and maintainable applications

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Perl - Highly capable, feature-rich programming language with over 26 years of development

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Clojure - Clojure is a dynamic, general-purpose programming language, combining the approachability and interactive development of a scripting language with an efficient and robust infrastructure for multithreaded programming.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.