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Eptica VS HelpDocs

Compare Eptica VS HelpDocs and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Eptica logo Eptica

Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent channels.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Eptica Landing page
    Landing page //
    2023-06-19
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to Eptica and HelpDocs)

Eptica

HelpDocs

Web Portals
100 100%
Web Portals
0% 0
Customer Support
7 7%
Customer Support
93% 93
Customer Service
0 0%
Customer Service
100% 100
Partner Management
100 100%
Partner Management
0% 0

User comments

Share your experience with using Eptica and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Eptica mentions (0)

We have not tracked any mentions of Eptica yet. Tracking of Eptica recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Eptica and HelpDocs, you can also consider the following products

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Magentrix - We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

nanoRep - Join nanorep to get the best digital customer assistant support for your site. Enhance your users' experience, increase conversions and reduce support costs.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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