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Endpoint Protector by CoSoSys VS HelpScout

Compare Endpoint Protector by CoSoSys VS HelpScout and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Endpoint Protector by CoSoSys logo Endpoint Protector by CoSoSys

Endpoint Protector is a leading developer of multi-OS Data Loss Prevention (DLP) solutions

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Endpoint Protector by CoSoSys Landing page
    Landing page //
    2023-10-08

Endpoint Protector by CoSoSys is an all-in-one Data Loss Prevention (DLP) solution for Windows, macOS, and Linux computers, Thin Clients, and Desktop-as-a-Service (DaaS) platforms. The solution protects from data leaks, theft, and exfiltration, it minimizes the risk of insider threats and helps companies to reach compliance with data protection regulations such as the GDPR, CCPA, PCI DSS, HIPAA, and more. It features specialized modules that clients can pick and choose from based on their needs: Device Control (USB and peripheral port control), Content Aware Protection (safeguards data in motion), eDiscovery (scans data at rest), and Enforced Encryption (secures USB storage devices).

The solution has modules that can be mixed and matched based on the customer’s needs. The Device Control module offers USB and peripheral port control, the Content Aware Protection module safeguards data in motion, while eDiscovery scans data at rest. With Enforced Encryption organizations can secure USB storage devices.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Category Popularity

0-100% (relative to Endpoint Protector by CoSoSys and HelpScout)

Endpoint Protector by CoSoSys

HelpScout

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Security & Privacy
100 100%
Security & Privacy
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Endpoint Protector by CoSoSys and HelpScout

Endpoint Protector by CoSoSys Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Endpoint Protector by CoSoSys. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Endpoint Protector by CoSoSys mentions (1)

  • Alternative to Endpoint Protector?
    Is there any selfhosted alternative to endpointprotector.com? I'm looking for client-server (all local) service which would monitor connected devices to computers and allow/block based on policies. Source: 12 months ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Endpoint Protector by CoSoSys and HelpScout, you can also consider the following products

Webroot Business End - Webroot Business End is an endpoint security service that uses a machine-learning algorithm that identifies and blocks malicious content such as phishing pages, ransomware, and malicious downloads before it can compromise endpoints.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Symantec Endpoint Security - Symantec Endpoint Security is a cybersecurity software suite made by Symantec.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Symantec Data Loss Prevention - Fully protect your data with the comprehensive detection technologies and unified policies of Symantec's industry leading Data Loss Prevention (DLP).

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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