Ellieva VS Swiftype

Ellie is an omni-channel, multi-lingual smart business assistant with speech recognition for automating business tasks integrating with backend systems. With the power of AI where you can converse using the speech and make Ellie respond to your customers by assisting them with their queries. The possible use cases can be L1 level support, Ticket / complaint / order status / booking appointments / FAQs/ Product finder / Queries / registrations / dynamic forms / surveys / feedback. Ellie can be made available in many customer touchpoints like Web / Mobile / Facebook / Telephone and consumer voice devices like Google Assistant / Alexa and Siri.

Swiftype is a customizable website search and content marketing embedded platform that creates real-time search results based on suggestions and search preference. Swiftype lets you manage results via the user login dashboard and assess search trends in order to identify profitable terms and promote products and services.

Swiftype lets you create a free account and view a demo version before payment is required and also provides online support for sales and technical enquiries. The Swiftype software is completely optimizable for mobile devices which gives your website users complete functionality.