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Elium VS Gorgias

Compare Elium VS Gorgias and see what are their differences

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Elium logo Elium

Knowledge base for growing teams

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.
  • Elium Landing page
    Landing page //
    2023-09-17
  • Gorgias Landing page
    Landing page //
    2023-10-07

Elium videos

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Elium Review (prison escape)

More videos:

  • Review - Elium Prison Escape Gameplay Part 1 (SWORDFIGHTING ROGUELITE)

Gorgias videos

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GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Category Popularity

0-100% (relative to Elium and Gorgias)

Elium

Gorgias

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Knowledge Management
100 100%
Knowledge Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Elium and Gorgias. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Elium and Gorgias

Elium Reviews

We have no reviews of Elium yet.
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Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Gorgias should be more popular than Elium. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Elium mentions (1)

  • Ask HN: Who is hiring? (June 2021)
    Elium | Software Engineer Front-End | Belgium | Full time, open to remote (EU time zone) | https://elium.com Elium is a knowledge-sharing platform that helps users capture, curate and share essential information and successfully collaborate. - Source: Hacker News / almost 3 years ago

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Elium and Gorgias, you can also consider the following products

Coast App - Coast makes it easy to keep everyone on the same page by bringing team chat, tasks, and workflows into one place.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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