Software Alternatives & Reviews

eGain Mail VS ProtonMail

Compare eGain Mail VS ProtonMail and see what are their differences

eGain Mail logo eGain Mail

Email response automation and management

ProtonMail logo ProtonMail

Secure email with absolutely no compromises. Get your free encrypted email account today.
  • eGain Mail Landing page
    Landing page //
    2023-09-26

eGain Mail, the pioneer in web-based email management software for customer service, helps companies manage large volumes of customer emails - free form and generated via structured web forms - responsively, effectively, and securely.

Manage and respond to customer emails (free form and web form) with automated routing, flexible workflow, agent productivity tools, and reporting. Monitor social channels (Twitter, YouTube, Facebook, and Instagram) and respond to customer inquiries.

Its secure module delivers confidential, secure content via a secure portal and a pointer to that content delivered by email or message.

When your business responds to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately. As one client said, "We could not run that business we are operating today without the (eGain) email management capability. We take it for granted now... but it’s absolutely the bedrock of what we do."

  • ProtonMail Landing page
    Landing page //
    2023-10-15

eGain Mail

Website
egain.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Windows Android iOS iPhone
Release Date
1998 July

ProtonMail

$ Details
freemium €5.0 / Monthly (user - 5 GB)
Platforms
-
Release Date
-

eGain Mail features and specs

  • Automation: Replies
  • Workflow Management: Yes
  • Automation: Suggestions
  • Admin Console: Yes
  • Cloud-based: Yes
  • SLAs: Yes
  • Integrations: Yes
  • Analytics and Reporting: Yes - Full Reporting Platform included free in all subscriptions
  • Centralized knowledge base: Yes
  • Social replies: Yes

ProtonMail features and specs

No features have been listed yet.

eGain Mail videos

eGain Mail: An Overview

ProtonMail videos

ProtonMail Review - Good or Not?

More videos:

  • Review - ProtonMail Review
  • Review - Top 4 Email Services BETTER than Protonmail!

Category Popularity

0-100% (relative to eGain Mail and ProtonMail)
Email Management
100 100%
0% 0
Email
0 0%
100% 100
Email Automation
100 100%
0% 0
Email Clients
1 1%
99% 99

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare eGain Mail and ProtonMail

eGain Mail Reviews

We have no reviews of eGain Mail yet.
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ProtonMail Reviews

  1. A great product made by a great team

    Protonmail is the best secure email solution period, other products in the suite such as ProtonVPN and hopefully soon Drive and Calendar will finally make it the perfect Gsuite alternative.

    👍 Pros:    Encryption|Easy to use|Excellent features|Easy integration
    👎 Cons:    None

10 Best Alternatives to Microsoft Outlook to Try in 2023
It's hard to find a more trustworthy email service provider than ProtonMail. It's built for people who want to be sure that no one is accessing their data, and that's where it clearly comes out ahead compared to Outlook, which is owned by Microsoft. But when choosing ProtonMail, you may miss some of the key features and integrations offered by Microsoft and its line of apps.
Source: mysignature.io
11 Top Outlook Alternatives to Try
With ProtonMail, your email is even protected from ProtonMail. Your data is stored using zero-access encryption, so ProtonMail itself doesn’t know your password and can’t decrypt your emails.
Source: kinsta.com
CTemplar Email Shutting Down – Try These Alternatives
As we noted in the ProtonMail review, every email provider must comply with government laws and regulations in the country in which it operates. ProtonMail sells itself as a private email service, but ProtonMail also logs users for various government entities.
The BEST Email Hosting Providers for Small Business in 2021
ProtonMail is an easy-to-use, secure email service with built-in end-to-end encryption and state-of-the-art security features. ProtonMail put an emphasis on internet security and its goal is to build an internet that respects privacy and is secure against cyberattacks. They are a company committed to developing and distributing tools that are essential to the protection of...
ProtonMail Compares Apple to Mafia, Says App Was Forced Into In-App Purchases in 2018
Apple apparently told ProtonMail "out of the blue" that it was required to add an in-app purchase option to stay in the ‌App Store‌. Similar to the situations with HEY and Wordpress earlier this year, ProtonMail had a mention of paid plans in the app, which prompted Apple to ask for the same subscription options to be offered via in-app purchase.

Social recommendations and mentions

Based on our record, ProtonMail seems to be more popular. It has been mentiond 414 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eGain Mail mentions (0)

We have not tracked any mentions of eGain Mail yet. Tracking of eGain Mail recommendations started around Mar 2021.

ProtonMail mentions (414)

  • Email username
    You might want to consider getting a domain name of your own and then get email hosting which will allow you to set up your email in the way you want. If you don't want to have to manage and pay for domain name and email hosting, you may try premium email services like Space Email, Proton Mail etc. With then you'll definitely be able to get a username/email address of your choice. Source: 5 months ago
  • How to Force Current Session Logout - Answered
    I closed all Proton Mail tabs and navigated to protonmail.com and a cleared out login area was shown. Without checking the "keep me logged in", I entered my credentials and was prompted for my 2FA info. I entered that and it worked. Source: 7 months ago
  • help
    Can I add my gmail account to my proton mail account so I can send emails and choose betwen my gmail.com email or my protonmail.com email account? Im not talking about the easy switch feature btw. Source: 8 months ago
  • Ask HN: Gmail Alternatives
    I hear ProtonMail[1] is good, especially for your needs. [1]: https://protonmail.com/. - Source: Hacker News / 8 months ago
  • Which do you use? @protonmail.com, @proton.me or @pm.me?
    Protonmail.com for my primary, though really, simplelogin.com when I sign up at a site. Source: 10 months ago
View more

What are some alternatives?

When comparing eGain Mail and ProtonMail, you can also consider the following products

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Tutanota - Get your encrypted mailbox for free.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.