eGain Mail
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Microsoft Outlook
Zendesk
Microsoft Exchange
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Gmail
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Microsoft Outlook
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Posteo
eGain Mail, the pioneer in web-based email management software for customer service, helps companies manage large volumes of customer emails - free form and generated via structured web forms - responsively, effectively, and securely.
Manage and respond to customer emails (free form and web form) with automated routing, flexible workflow, agent productivity tools, and reporting. Monitor social channels (Twitter, YouTube, Facebook, and Instagram) and respond to customer inquiries.
Its secure module delivers confidential, secure content via a secure portal and a pointer to that content delivered by email or message.
When your business responds to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately. As one client said, "We could not run that business we are operating today without the (eGain) email management capability. We take it for granted now... but it’s absolutely the bedrock of what we do."
eGain Mail GmailNo features have been listed yet.
Very happy with its offers, it has a full suite of tools. Also the user experience is great. I am not sure about the privacy though. I am not confident enough to use it for sending and receiving confidential documents.
I used to use Gmail until 4 months ago. I was really happy with this mail, it is easy to handle and, being a Google member, there are many tools available to use. However, I started to learn about the security and privacy offered by Google, which is NONE. We are selling our information and personal data to a technological giant and, many times, we are not even aware of it.
This is why I deleted all but one of my Google-related accounts. As most people are still not aware of this, when working or contacting certain people for the first time, it is essential to do it through Gmail.
Today, there are a few alternatives to solve this lack of privacy. After doing an intensive search and reading comments, I decided to get an account with Mailfence and, honestly, I'm very happy with their service. It's an easy to use email, with end-to-end encryption, digital signatures, calendar, document saving capabilities, ... I really recommend it for all those who are starting in the world of privacy and security. The best thing is that you can create a free account and, if you are happy with the service or need more storage space, you can switch to a paid account.
I hope my opinion helps everyone, especially those who are thinking about whether it is really worth giving all our information in exchange for a free email.
ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.
ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.
Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.
Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Tutanota - Get your encrypted mailbox for free.
