Software Alternatives & Reviews

eDAS VAANI VS NICE inContact

Compare eDAS VAANI VS NICE inContact and see what are their differences

eDAS VAANI logo eDAS VAANI

eDAS’s VAANI nurtures holistic interactions to help you adapt throughout the business cycle with intuitive technology.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • eDAS VAANI Landing page
    Landing page //
    2023-01-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

eDAS VAANI videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to eDAS VAANI and NICE inContact)
Enterprise Communication
Communication
0 0%
100% 100
Call Management
100 100%
0% 0
Auto Dialer
100 100%
0% 0

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Reviews

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eDAS VAANI Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing eDAS VAANI and NICE inContact, you can also consider the following products

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys Engage - Contact Center Operations

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.