Software Alternatives & Reviews

eDAS VAANI VS Avaya

Compare eDAS VAANI VS Avaya and see what are their differences

eDAS VAANI logo eDAS VAANI

eDAS’s VAANI nurtures holistic interactions to help you adapt throughout the business cycle with intuitive technology.

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.
  • eDAS VAANI Landing page
    Landing page //
    2023-01-18
  • Avaya Landing page
    Landing page //
    2023-09-23

eDAS VAANI videos

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Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Category Popularity

0-100% (relative to eDAS VAANI and Avaya)
Enterprise Communication
28 28%
72% 72
Communication
0 0%
100% 100
Call Management
100 100%
0% 0
Auto Dialer
100 100%
0% 0

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Reviews

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Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

What are some alternatives?

When comparing eDAS VAANI and Avaya, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

QEvalPro - Quality Matters