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Echurn VS Asklayer

Compare Echurn VS Asklayer and see what are their differences

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  2. » Reviews
  3. » Alternatives

Echurn logo Echurn

Discover effective tool to reduce churn and boost customer retention. Actionable software to keep your customers satisfied and loyal to your SAAS

Asklayer logo Asklayer

Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.
  • Echurn
    Image date //
    2024-05-03

Echurn is your ultimate solution for reducing SaaS churn effortlessly. With Echurn, you can tackle the challenge of customer cancellations head-on by offering a seamless cancellation flow, gathering valuable feedback, and receiving AI-driven suggestions for improvement—all without any coding required. Say goodbye to lost revenue and hello to higher customer retention rates with Echurn. Choose Echurn today and revolutionize the way you handle churn in your SaaS business.

  • Asklayer Get more answers and better data
    Get more answers and better data //
    2024-03-21
  • Asklayer Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys
    Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys //
    2024-03-21
  • Asklayer Segment users easily based on their answers
    Segment users easily based on their answers //
    2024-03-21
  • Asklayer Easy drag and drop builder with skip logic
    Easy drag and drop builder with skip logic //
    2024-03-21
  • Asklayer Pro reporting available for every survey
    Pro reporting available for every survey //
    2024-03-21

Echurn

Website
echurn.com
Pricing URL
Official Echurn Pricing
$ Details
freemium $9.0 / Monthly
Platforms
Browser Web
Release Date
2024 May
Edit details

Asklayer

Website
asklayer.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2024 February
Edit details

Echurn features and specs

  • Cancellation flow: Easily guide customers through the process of canceling their subscription or service without any hassle.
  • Feeback: Gather valuable opinions and comments from customers about their experience with your service, helping you understand their needs and improve your offering.
  • AI suggestions: Receive intelligent recommendations and tips generated by artificial intelligence to optimize and enhance your service based on data analysis and patterns.

Asklayer features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Echurn and Asklayer)

Echurn

Asklayer

Customer Retention
100 100%
Customer Retention
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Churn Optimization
100 100%
Churn Optimization
0% 0
User Feedback
0 0%
User Feedback
100% 100

Questions and Answers

As answered by people managing Echurn and Asklayer.

What's the story behind your product?

Asklayer's answer:

Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.

So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.

The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.

Who are some of the biggest customers of your product?

Asklayer's answer:

  • Walmart
  • Dyson
  • NZXT
  • Bloom
  • Japan national airline
  • City of Kanagawa

User comments

Share your experience with using Echurn and Asklayer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Echurn and Asklayer

Echurn Reviews

We have no reviews of Echurn yet.
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Asklayer Reviews

  1. Using this on 3x of my clients sites

    It's flexible and does most things well. Support is amazing, they even added a feature for me!

    🏁 Competitors: SurveySparrow, Zigpoll, AskNicely, Qualaroo, Nicereply, SmartSurvey, Hotjar
    👍 Pros:    Branching and skip logic|Lightweight|Great customer support|Detailed reports|Bulk export
    👎 Cons:    None
  2. Fantastic UX, best response rate out of tested tools.

    Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.

    🏁 Competitors: SurveySparrow, Zigpoll, UserVoice, Qualtrics, Survey Monkey, Hotjar
    👍 Pros:    Easy user interface|Great user experience|Highly customizable|Great customer support|Generates good responses|Just great!!!|Detailed reports|Reasonable pricing|Easy integration|Clear and intuitive dashboard
    👎 Cons:    None so far

What are some alternatives?

When comparing Echurn and Asklayer, you can also consider the following products

Churnfree - Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business. Start your free trial now!

Ask User - User surveys without stress

Raaft - Reduce SaaS churn

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

ChurnKey - The only platform that fixes every type of churn for you.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

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