Software Alternatives, Accelerators & Startups

Easy Message VS NICE inContact

Compare Easy Message VS NICE inContact and see what are their differences

Easy Message logo Easy Message

Easy Message app comes up with features to help users in effortlessly sending text messages to a phone number, which is not in the contact list.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Easy Message Landing page
    Landing page //
    2021-08-03
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Easy Message videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Easy Message and NICE inContact)
Email
100 100%
0% 0
Communication
5 5%
95% 95
Enterprise Communication
0 0%
100% 100
Tool
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Easy Message and NICE inContact

Easy Message Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Easy Message and NICE inContact, you can also consider the following products

Message Peeping Tom - Message Peeping Tom is an app by HSTAR, offers features that let you read your messages without giving the read report to the sender.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Seecrypt - Seecrypt app allows users to do secure voice and conference calls by using advanced encryption features so they can contact their friends, colleagues, and family members without any privacy issues.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SMS Plus - SMS Plus app offers features that let you forward text messages through internet connection as well as through other social media platforms.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.