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NICE inContact VS SMS Plus

Compare NICE inContact VS SMS Plus and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

SMS Plus logo SMS Plus

SMS Plus app offers features that let you forward text messages through internet connection as well as through other social media platforms.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • SMS Plus Landing page
    Landing page //
    2022-05-07

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

SMS Plus videos

+ Add

SMS Plus review

Category Popularity

0-100% (relative to NICE inContact and SMS Plus)

NICE inContact

SMS Plus

Communication
94 94%
Communication
6% 6
Tool
0 0%
Tool
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Email
0 0%
Email
100% 100

User comments

Share your experience with using NICE inContact and SMS Plus. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and SMS Plus

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

SMS Plus Reviews

We have no reviews of SMS Plus yet.
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What are some alternatives?

When comparing NICE inContact and SMS Plus, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PhoneLeash: SMS/MMS forwarding - PhoneLeash: SMS/MMS forwarding app offers features that let you forward your desired text messages and multimedia messages to your email or your other mobile phone so that you can access them later.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Cellcrypt - Cellcrypt app provides features so you can enjoy secure conference calling, messaging, and sharing of documents.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

YAATA - YAATA app offers features that let you send multimedia files such as images, videos, audio, and GIFs, etc.

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