Software Alternatives, Accelerators & Startups

Drop VS NICE inContact

Compare Drop VS NICE inContact and see what are their differences

Drop logo Drop

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Drop Landing page
    Landing page //
    2023-05-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Drop

Release Date
2015 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Akhil Gupta
Employees
50 - 99

Drop videos

The Drop - Movie Review

More videos:

  • Review - Drop App Review - Will It Help You Save Some Money?
  • Review - Drop App Review 2020: Is the Drop Cashback App Legit or a Scam?

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Drop and NICE inContact)
Communication
5 5%
95% 95
File Sharing
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Cloud Storage
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drop and NICE inContact

Drop Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Drop and NICE inContact, you can also consider the following products

Drop Cowboy - Drop Cowboy is a Ringless Voicemail and text Marketing software that enables you to reach your customers and boost your business’s profit.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Uber - Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Friendshop - Get deals on the best in beauty when you shop with friends

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.