Software Alternatives, Accelerators & Startups
Register | Login

NICE inContact VS Uber

Compare NICE inContact VS Uber and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Uber logo Uber

Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Uber Landing page
    Landing page //
    2023-09-24

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Uber videos

+ Add

Uber Driver Pay | This Is Why You Should Not Be An Uber Driver | Is Uber Worth It

More videos:

  • Review - Real Earnings from ONE WEEK as an Uber Driver in 2020
  • Review - One Year of Driving for Uber/Lyft Review

Category Popularity

0-100% (relative to NICE inContact and Uber)

NICE inContact

Uber

Communication
100 100%
Communication
0% 0
Ride Sharing
0 0%
Ride Sharing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Taxi
0 0%
Taxi
100% 100

User comments

Share your experience with using NICE inContact and Uber. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Uber

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Uber Reviews

Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?
Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?This month Via hit 50 million rides, versus Uber’s 10 billion and Lyft’s 500 million–but with much less of the vitriol, and productive relationships with the cities in which it operates. [Photo: courtesy Via] By Ainsley Harris4 minute...
Source: www.fastcompany.com
Via Rideshare: Get Shared Rides for Less
Much like Uber and Lyft, Via may charge extra fees for drop-offs at special destinations (like Chicago’s Navy Pier), though you’ll always see these fees upfront before you ride. You can see real-time rates in your Via app. A $3 fee may also apply for no-shows and cancellations, which is actually $2 cheaper than Uber cancellation fees.
Source: www.ridester.com
Uber, Lyft, Gett, Juno, and Via: Which of these 5 NYC taxi alternatives is right for you?
​Price: It varies; UberX has $2.55 baseline fare and is 35 cents/minute after that; UberXL has a base of $3.85 and then costs 50 cents a minute; UberBlack has a base of $7 and is 65 cents a minute; and UberSUV has a base of $14 and a per-minute rate of 80 cents. There's also UberTaxi—which simply flags down a regular yellow or green cab for you—and UberPool, which matches...
Source: www.brickunderground.com

Social recommendations and mentions

Based on our record, Uber seems to be more popular. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Uber mentions (25)

  • How can I find out if Uber is available in my area?
    Use the website on uber.com for estimating fares between A and B. Source: 12 months ago
  • Creating spreadsheet of customer ride price vs expense paid to others (inc driver)
    Open browser on uber.com summary of trip earnings. Source: about 1 year ago
  • Uber ignoring me
    Have you tried signing in to your Uber account at uber.com? Maybe you can receive a OTP by email instead of your phone number? Source: about 1 year ago
  • Missing/Late/Wrong Prop 22 Earnings and other Uber F*ckery
    I have never been able to see the breakdown in the app (though others say they have found it). I usually go online to the uber.com website and login. You can see earnings statements there. Go to the Activity tab. Source: about 1 year ago
  • PSA: GRT U-Pass Referendum from Jan. 24-26
    A relatively average Uber trip maybe ≈$10, one way. In fact, uber.com estimates the trip from Pub on King to Marshall street (for example) to be $9.00, one way. Source: over 1 year ago
View more

What are some alternatives?

When comparing NICE inContact and Uber, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Lyft - Lyft is a mobile app that lets you get rides from pace to place for a fee. If you want to be a Lyft driver, you can go to their website and easily sign up to start driving for them. Read more about Lyft.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

BlaBlaCar - BlaBlaCar is a ride sharing service that connects travelers throughout Europe.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Yandex.Taxi - The Yandex.Taxi app is a quick, easy, and safe way to order a taxi.

Loading...