Software Alternatives, Accelerators & Startups

Drools VS Aircall

Compare Drools VS Aircall and see what are their differences

Drools logo Drools

Drools introduces the Business Logic integration Platform which provides a unified and integrated platform for Rules, Workflow and Event Processing.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Drools Landing page
    Landing page //
    2023-09-16
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Drools videos

Dog Feed :- Drools Dog Food Review (In Hindi) By Dog N Dogs

More videos:

  • Review - drools focus dog food review with PROOF
  • Review - Pet Care - Know About All Drools Product - Special guest - Bhola Shola

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Drools and Aircall)
BPM
100 100%
0% 0
Communication
0 0%
100% 100
Automation
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drools and Aircall

Drools Reviews

We have no reviews of Drools yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Drools should be more popular than Aircall. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drools mentions (6)

  • Ask HN: What is the current state of "logical" AI?
    See https://cacm.acm.org/magazines/2023/6/273222-the-silent-revolution-of-sat/fulltext and also modern production rules engines like https://drools.org/ Oddly, back when “expert system shells” were cool people thought 10,000 rules were difficult to handle, now 1,000,000 might not be a problem at all. Back then the RETE algorithm was still under development and people were using linear search and not hash tables... - Source: Hacker News / 5 months ago
  • How Expert Systems AI is Transforming Industries
    Drools – an open-source business rule management system that allows developers to create and manage complex decision logic. Source: about 1 year ago
  • Your views and opinions on Python's rule-engine package
    - Drools - Available in JVM environments (Java, Scala and similar) - uses FEEL for expression language. Source: about 1 year ago
  • 🚀 Introducing GoRules: Open-Source Business Rules Engine
    GoRules is a modern, open-source rules engine designed for high performance and scalability. Our mission is to democratise rules engines and drive early adoption. Rules engines are very useful as they allow business users to easily understand and modify core business logic with little help from developers. You can think of us as a modern, less memory-hungry version of Drools that will be available in many... Source: about 1 year ago
  • A General Workflow Engine
    Is this something like Drools? It's quite uncommon but it is used in situations where certain sets of business rules change a lot and you want business analysts to be able to quickly change them in a simple graphical UI. Source: over 2 years ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Drools and Aircall, you can also consider the following products

DecisionRules.io - Business rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Camunda - The Universal Process Orchestrator

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

jBPM - jBPM is a flexible Business Process Management (BPM) Suite.

CloudTalk - Work locally, grow globally