Software Alternatives, Accelerators & Startups

Drools VS CloudTalk

Compare Drools VS CloudTalk and see what are their differences

Drools logo Drools

Drools introduces the Business Logic integration Platform which provides a unified and integrated platform for Rules, Workflow and Event Processing.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Drools Landing page
    Landing page //
    2023-09-16
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Drools

Website
drools.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Drools features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Drools videos

Dog Feed :- Drools Dog Food Review (In Hindi) By Dog N Dogs

More videos:

  • Review - drools focus dog food review with PROOF
  • Review - Pet Care - Know About All Drools Product - Special guest - Bhola Shola

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Drools and CloudTalk)
BPM
100 100%
0% 0
Communication
0 0%
100% 100
Automation
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drools and CloudTalk

Drools Reviews

We have no reviews of Drools yet.
Be the first one to post

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Drools seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drools mentions (6)

  • Ask HN: What is the current state of "logical" AI?
    See https://cacm.acm.org/magazines/2023/6/273222-the-silent-revolution-of-sat/fulltext and also modern production rules engines like https://drools.org/ Oddly, back when “expert system shells” were cool people thought 10,000 rules were difficult to handle, now 1,000,000 might not be a problem at all. Back then the RETE algorithm was still under development and people were using linear search and not hash tables... - Source: Hacker News / 5 months ago
  • How Expert Systems AI is Transforming Industries
    Drools – an open-source business rule management system that allows developers to create and manage complex decision logic. Source: about 1 year ago
  • Your views and opinions on Python's rule-engine package
    - Drools - Available in JVM environments (Java, Scala and similar) - uses FEEL for expression language. Source: about 1 year ago
  • 🚀 Introducing GoRules: Open-Source Business Rules Engine
    GoRules is a modern, open-source rules engine designed for high performance and scalability. Our mission is to democratise rules engines and drive early adoption. Rules engines are very useful as they allow business users to easily understand and modify core business logic with little help from developers. You can think of us as a modern, less memory-hungry version of Drools that will be available in many... Source: about 1 year ago
  • A General Workflow Engine
    Is this something like Drools? It's quite uncommon but it is used in situations where certain sets of business rules change a lot and you want business analysts to be able to quickly change them in a simple graphical UI. Source: over 2 years ago
View more

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Drools and CloudTalk, you can also consider the following products

DecisionRules.io - Business rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Camunda - The Universal Process Orchestrator

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

jBPM - jBPM is a flexible Business Process Management (BPM) Suite.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies