Software Alternatives, Accelerators & Startups

DreamFactory VS Support Hero

Compare DreamFactory VS Support Hero and see what are their differences

DreamFactory logo DreamFactory

DreamFactory is an API management platform used to generate, secure, document, and extend APIs.

Support Hero logo Support Hero

Educate your customers through self-help support
  • DreamFactory Landing page
    Landing page //
    2023-10-09

DreamFactory is an API management platform used to generate, secure, document, and extend APIs. The platform is used within a wide variety of sectors, including banking, auto manufacturing, online gaming, consulting, and government.

Perhaps best known for its API generation capabilities, the platform can generate APIs for 20 databases including MySQL, Microsoft SQL Server, Oracle, and MongoDB, among others. Generators are also available for Excel, AWS S3, email delivery providers, and IoT.

Authentication and security is another core feature. APIs can be authenticated using API keys, Active Directory, LDAP, OAuth, OpenID Connect, SAML 2.0, and Okta. A robust yet convenient set of role-based access controls (RBACs) allow administrators to easily create highly tailored API access rules.

DreamFactory's scripting engine supports PHP, Python (version 2 and 3) and NodeJS. Developers can use the engine to create entirely scripted APIs which incorporate third-party libraries and packages. The scripting engine can also be used to extend existing endpoints, allowing developers to implement API composition, apply data masking and hiding, response transformation, and more.

Recently added features include restricted administrators, API scheduling, API auditing, and API generation connectors for Snowflake, Hadoop, and Apache Hive.

  • Support Hero Landing page
    Landing page //
    2023-07-31

Category Popularity

0-100% (relative to DreamFactory and Support Hero)
API Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
APIs
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DreamFactory and Support Hero

DreamFactory Reviews

7 Best NoSQL APIs
DreamFactory is a great choice for developers or businesses who want to create a quick API to work with a NoSQL database. The process couldn’t be easier. Developers only need to provide the database information, and DreamFactory automatically creates a full-fledged REST API or a SOAP API.

Support Hero Reviews

We have no reviews of Support Hero yet.
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Social recommendations and mentions

Based on our record, DreamFactory seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DreamFactory mentions (1)

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

What are some alternatives?

When comparing DreamFactory and Support Hero, you can also consider the following products

Postman - The Collaboration Platform for API Development

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

SkipFlag - AI knowledge base that builds itself from your communication

AWS CloudTrail - AWS CloudTrail is a web service that records AWS API calls for your account and delivers log files to you.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.