Software Alternatives, Accelerators & Startups

Dovetail VS Dialpad

Compare Dovetail VS Dialpad and see what are their differences

Dovetail logo Dovetail

Mobile Cloud-Based Dental Software

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Dovetail Landing page
    Landing page //
    2023-09-27
  • Dialpad Landing page
    Landing page //
    2023-05-12

Dialpad

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

Dovetail videos

Barrell Dovetail Whiskey Review! Breaking the seal episode #58

More videos:

  • Review - Barrell Dovetail Review
  • Review - Barrell Dovetail Review

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Dovetail and Dialpad)
User Experience
100 100%
0% 0
Communication
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dovetail and Dialpad

Dovetail Reviews

We have no reviews of Dovetail yet.
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Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Dovetail seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dovetail mentions (14)

  • How to store customer interviews
    Most of my friends at Canva and Atlassian swear by Dovetail (dovetail.com) which was pretty much built for this workflow. Source: 6 months ago
  • The Best Marketing Research Tools I've Found - A post going for the 2024 AI era
    2 - DoveTail: Qual study tool; really love this one and it has a lot of features. Auto-transcription, sentiment analysis, and customizable data organization to streamline research analysis. Source: 6 months ago
  • Interview coding software
    Dovetail. We have played with this for our studies and really like it, it creates video clips out of your time stamps. https://dovetail.com/. Source: 12 months ago
  • I tried to describe how you can use a digital whiteboard (e.g., Miro, Mural, FigJam) to tag user interviews. The main advantage is that you can quickly categorize things visually in at least three different ways, which seems useful. Any comments, shared experience, or suggestions?
    Nice way to visualize your research. There is also an app called Dovetail where you can also tag and organize findings. Source: over 1 year ago
  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: almost 2 years ago
View more

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

What are some alternatives?

When comparing Dovetail and Dialpad, you can also consider the following products

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

EnjoyHQ - A customer research platform for product teams

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.