Software Alternatives & Reviews

Dovetail Employee Engagement Suite VS ServiceNow

Compare Dovetail Employee Engagement Suite VS ServiceNow and see what are their differences

Dovetail Employee Engagement Suite logo Dovetail Employee Engagement Suite

Dovetail Employee Engagement Suite is a SaaS HR Help Desk solution that manages, tracks, and reports on employee interactions with HR, in addition to providing a self-service employee portal.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Dovetail Employee Engagement Suite Landing page
    Landing page //
    2022-07-14
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Dovetail Employee Engagement Suite videos

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ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Dovetail Employee Engagement Suite and ServiceNow)
HR
100 100%
0% 0
Help Desk
0 0%
100% 100
HR Tools
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dovetail Employee Engagement Suite and ServiceNow

Dovetail Employee Engagement Suite Reviews

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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dovetail Employee Engagement Suite mentions (0)

We have not tracked any mentions of Dovetail Employee Engagement Suite yet. Tracking of Dovetail Employee Engagement Suite recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Dovetail Employee Engagement Suite and ServiceNow, you can also consider the following products

PeopleDoc - Our HR Service Delivery platform eases the job of HR by bringing together HR case management, employee file management (document management has never been so easy!), process automation and advanced analytics.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServiceNow Case and Knowledge Management - ServiceNow Case and Knowledge Management standardizes documentation and fulfillment of employee requests, improving HR efficiency of addressing employee needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BMC HR Case Management - BMC Helix Business Workflows lets you define and automate workflows, and manage cases across every line of business with ease and efficiency.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.