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ConvergePoint Incident Management - SharePoint-based incident management platform
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Abiquo - Hybrid cloud management software
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
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JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website