Software Alternatives, Accelerators & Startups

DoorDash VS Usersnap

Compare DoorDash VS Usersnap and see what are their differences

DoorDash logo DoorDash

Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • DoorDash Landing page
    Landing page //
    2023-09-20
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

DoorDash

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2013 June

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

DoorDash features and specs

  • Headquarters: San Francisco, CA
  • Marketplace: Yes

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

DoorDash videos

DoorDash Dasher Review and Earnings After 1 Month | How Much I Made

More videos:

  • Tutorial - How to DoorDash | First Day Review | Side Hustle
  • Review - DoorDash, Worth Delivering?? 3 Month Review.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to DoorDash and Usersnap)
Food And Beverage
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Food Delivery
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using DoorDash and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DoorDash and Usersnap

DoorDash Reviews

Top 20 Best Plaid Alternatives in 2022
DoorDash is a food delivery service that delivers food from local restaurants on-demand. It’s one of the best and most dependable ways to get breakfast, lunch, supper, and food-on-demand delivered to your door from your favorite restaurants with just one click.
Best Grocery and Food Delivery Apps
One of the best food delivery apps in the U.S. DoorDash categorizes food for customers into fast food, breakfast, Mexican, Asian, vegetarian, dessert, pizza, Italian cuisine, Thai food, Japanese cuisine, Chinese food, barbecue and other series. During this special period, many restaurants post free shipping promotions on the DoorDash platform. At the same time, DoorDash...
Your guide to restaurant delivery apps in Metro Detroit
DoorDash: The largest of these third-party services, DoorDash announced Tuesday that it and its sister company Caviar will for 30 days not take commissions from independent restaurants that are just signing up, and additional commission reductions are in place for those already connected. The service, which carts around food from Detroit restaurants like HopCat, Bucharest...
The Snapchat for Snacks on Campus
Still, there’s room for improvement. Like when it comes to late-night dining. At 2 am, options can be limited. “Most of the restaurants on the app close early at night, so at a certain point, you can no longer use the app,” says Samantha Gamble, a student at Harvard. Some users would like a delivery option, along the lines of Uber Eats or DoorDash, so you don’t have to leave...
Source: www.ozy.com
Top Six in The 6: Food Delivery Apps
With plenty of restaurants to choose from, DoorDash offers pick-up, delivery and group ordering options. Place your order in the app and live-track it from preparation to “dasher” arrival. Ordering food feels even better with DoorDash because they’ve started their own initiative for reducing food waste and tackling hunger in local communities by bringing surplus food to...
Source: foodism.to

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, DoorDash should be more popular than Usersnap. It has been mentiond 40 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DoorDash mentions (40)

  • Why wont doordash load in firefox anymore? Is there a way to fix this?
    The message says "HMMM! THE PAGE YOU'RE LOOKING FOR MUST BE HERE SOMEWHERE... error code: 404 -- ERR 004 Maybe you'd like to go back home (underlined)" This is what the home page looks like and it is the home page - www.doordash.com -- At first the website looks like its going to load normally but then it flips to the error screen and no matter how many times I try to reload it or clear the cache it refuses... Source: 9 months ago
  • Door Dash is broke people paying to have stuff delivered by even more broke people. And then the broke people and the more broke people point fingers at each other. While the rich people get the money.
    That's great from the driver's point-of-view no doubt there but its not from a customer's point-of-view, it's as easy as just go to doordash.com and it'll say that you can order food and get it delivered, in the process you can leave a tip for the driver, it says nothing about having to do calculations to cover a driver's time, gas, etc, let me quote that for you:. Source: about 1 year ago
  • This stuff makes no sense
    When you see areas like this, go to doordash.com type in an address in the area (it can be an address to a tacobell etc) and look at the merchants avail for delivery because most time no one is open and dd just wants someone 'on call' in case there might be a chance of an order. Usually the more areas you see, the lack of customers exist. Busy means not busy. Source: about 1 year ago
  • Tips for bondhas in US struggling with the food situation... Indaka evaro ask bondha lo adigithe avesam lo raasesa. Evarikaina use aithe ade happy ayya subbarao
    Food delivery services like shef.com or doordash have delivery of home cooked food. Thats a good option as well to get Indian food. Source: about 1 year ago
  • Today is my day off but there’s a snow storm and a $3.50 surge. Should I go dash or just enjoy my snow day?
    Go to doordash.com and type in an address in yr zone, my guess is most are not available for delivery since 3.50 is offered. Source: about 1 year ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing DoorDash and Usersnap, you can also consider the following products

GrubHub - Hungry? The GrubHub app can help.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Uber Eats - From tap to table in minutes

Marker.io - Visual feedback and bug reporting tool for websites

Postmates - Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!