Software Alternatives, Accelerators & Startups

Document360 VS Mailshake

Compare Document360 VS Mailshake and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Mailshake logo Mailshake

Mailshake lets you build your professional network through a smart and intuitive approach to cold emailing.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Mailshake Landing page
    Landing page //
    2023-02-09

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Mailshake features and specs

No features have been listed yet.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Mailshake videos

Mailshake Review and Tutorial: l: How To Massively Speed Up Your Outreach Process

More videos:

  • Review - Mailshake Review - Is This Outreach Tool Any Good? (~1 year use)
  • Tutorial - Mailshake Review - How to set up cold email campaign (step-by-step)

Category Popularity

0-100% (relative to Document360 and Mailshake)
Knowledge Management
100 100%
0% 0
Email Marketing
0 0%
100% 100
Document Management
100 100%
0% 0
Sales
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Mailshake

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Mailshake Reviews

The 24 Best Email Marketing Tools
A sales-focused online tool that integrates email with phone calls and social media. Mailshake enables sales reps to send personalized, high-volume cold email; engage with prospects via phone and social media; and set up automated outreach sequences (just make sure you have clean data and the ability to quickly take recipients out of the sequence if needed). Unlike standard...
Source: webbiquity.com
The Best Email Marketing, Sales Prospecting, and Email Automation Software
Mailshake integrates with Gmail and other Google apps to help reach more people. The software creates customized emails that appear like a normal email from a Gmail address. It allows for mail automation thanks to its various templates that give one the capability of creating email campaigns that are effective.

Social recommendations and mentions

Based on our record, Document360 should be more popular than Mailshake. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
View more

Mailshake mentions (5)

  • Complete Cold Emailing Guide - eCommerce Version
    When it comes to selecting a client for sending your emails, there are countless options to choose from. We're not affiliated with any specific one, but we've found QuickMail to be effective for maximizing deliverability. While the user interface could be improved, it gets the job done and we haven't found a compelling reason to switch. Other popular alternatives include Instantly, Lemlist, MailShake, and many... Source: over 1 year ago
  • Where to find cool react native jobs
    Create an account on mailshake.com > create a simple automated email funnel of 2 emails, one that sends 7 days after the first one. Source: almost 2 years ago
  • cold b2b emails
    Lemlist to send emails or Mailshake as another good option. I prefer Lemlist as IMO has a better UI and includes warming-up service. Source: about 2 years ago
  • 30 interviews at companies like Microsoft and Stripe in 1 month. Here's how.
    Do outreach and follow ups at scale. If you do this right and follow up well, your reply rates sky rocket. For my own job search, I used an email automation tool from Hunter but Mailshake and other tools work too. Source: over 2 years ago
  • My 'under 700ms' SaaS - How I plan to automate the entire process, from finding leads to the sale itself - broken down for you to replicate 😄
    For this, I'm currently using MailShake: https://mailshake.com/. Source: over 2 years ago

What are some alternatives?

When comparing Document360 and Mailshake, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

lemlist - Send emails that get replies 💌

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.