Software Alternatives, Accelerators & Startups

Document360 VS Loom

Compare Document360 VS Loom and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Loom logo Loom

Loom is a screen recording extension for Chrome that gives people the ability to create and share media. Create your own videos using your camera, screen view, and audio. Read more about Loom.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Loom Landing page
    Landing page //
    2023-05-13

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Loom features and specs

No features have been listed yet.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Loom videos

Loom: Full Review 2019

More videos:

  • Review - Classic Review - LOOM
  • Review - Loom Video Recorder Review 2019

Category Popularity

0-100% (relative to Document360 and Loom)
Knowledge Management
100 100%
0% 0
Screen Recording
0 0%
100% 100
Document Management
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100

User comments

Share your experience with using Document360 and Loom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Loom

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Loom Reviews

Top 8 Best Free Screen Recorders in 2024
Loom is a modern, user-friendly screen recording app designed for diverse platforms and areas of use. Perfect for business settings, Loom lets you create and fine-tune screen recordings to be easily shared with your team.
Source: mixilab.com
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
This is an easy-to-use OBS alternative for Chromebooks and Macs. Loom can choose different recording styles according to the voice & face you want. At the same time it provides cloud storage and can share videos directly through their portal. It's suitable for team use, bringing the entire team together for recording and collaboration easily.
12 Best Free Chrome Screen Recorder with audio 2022
Loom is one of the most popular screen recording tools on the Google market. Loom records quickly, shares and collaborates easily. Since it has been loved by users, Loom has recently been updated, and many features have now been limited to charging, such as: only the first 100 recorded videos can be accessed. Access to more videos requires an upgrade purchase; free users can...
Best Screen Recorder For PC In 2022
Give Loom a try if you need to quickly record something and share a link. When it comes to recording, Loom isn’t overly complicated: you can choose whether to record just your screen, your screen with webcam video, or just your webcam.
16 BEST Screen Recorder in 2020 [Free/Paid]
Loom is a tool that helps you get your message across through shareable video. It is one of the best screen recording software that enables you to capture your record your front-facing camera, computer screen, and narrate it all at once.
Source: www.guru99.com

Social recommendations and mentions

Loom might be a bit more popular than Document360. We know about 18 links to it since March 2021 and only 17 links to Document360. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
View more

Loom mentions (18)

  • How to Stand Out When Asking for a Job
    Telling somebody, “I want to work for you” is only as good as the reasons you give them. If you show them that you can identify value that they need created and can create it, you take a lot of that work off of their plate. Loom is a good tool for walking people through what you can create. Source: about 1 year ago
  • Show HN: Walkie-Talkie for Badass Developers
    Async meetings are pretty great), http://loom.com is pretty great. (don't work there, not even a paying customer, but even then it's transformed the way I work.). - Source: Hacker News / about 1 year ago
  • Animation for software guides/snippets
    While not animation software, both loom.com and scribehow.com are a version of this. Loom is pure video and audio, Scribe is a combo of screenshots and written steps. It 'watches' what you do, then makes an instructional guide that can be edited later. Source: over 1 year ago
  • [need feedback] New landing page for upcoming SaaS!
    I'm not on mac, so I use loom.com as an alternative to screen.studio 😉. Source: over 1 year ago
  • WTF Reddit?
    So, is loom.com the sister company of noom.com? I'm afraid to click the link, as I might go to hell. Source: over 1 year ago
View more

What are some alternatives?

When comparing Document360 and Loom, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Camtasia - Camtasia 2018 makes it easy to record your screen and create polished, professional-looking videos.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

OBS Studio - Free and open source software for video recording and live streaming for Mac, Windows and Linux.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Snagit - Screen Capture Software for Windows and Mac