Based on our record, Docsie should be more popular than HelpJuice. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you need just the customer-facing knowledge base there are a lot of tools out there that can build the website for you: archbee.io, docsie.io, docusaurus. Source: about 2 years ago
I looked at https://docsie.io/, and it seems like it would work perfectly, except I would have to pay a ton to have more than 3 pages on it (if I understand the pricing). Source: about 3 years ago
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Documize - Enterprise-grade wiki and knowledge management platform
Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.
HackMD - Fast and flexible, real-time collaborative markdown, inspired by Hackpad.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.