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DocsCloud VS UseResponse

Compare DocsCloud VS UseResponse and see what are their differences

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DocsCloud logo DocsCloud

Simplifying Documentation

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • DocsCloud Landing page
    Landing page //
    2021-10-19

DocsCloud helps you create web forms, generate filled documents, get the documents signed & publish documents on almost anything. With DocsCloud: 1. The users can create online forms with conditional logic & customization. The forms can be used directly or embed them in your business applications. 2. The DocTemplate module allows users to generate the filled business documents, either by mapping them with the Form Builder or using the third-party integration. 3. Use DocSignature to send, track & manage (along with the audit trail) the documents for esignatures. You can define the sending sequence i.e. sending the document to all recipients at once or in a sequence. 4. DocShare allows you to host documents about everything from product docs to knowledge bases, help books, faqs & policies.

  • UseResponse Landing page
    Landing page //
    2023-10-10

DocsCloud features and specs

  • Forms management: Yes
  • Forms: Yes
  • Form logic: Yes
  • Templates: Yes
  • Document Signing: Yes
  • Documentation: Yes
  • Document Storage: Yes
  • Documentations and API Specs: Yes
  • Signature History and Audit: Yes
  • Sign PDF: Yes
  • Secure Sharing: Yes

UseResponse features and specs

No features have been listed yet.

DocsCloud videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to DocsCloud and UseResponse)

DocsCloud

UseResponse

PDF Tools
100 100%
PDF Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Productivity
100 100%
Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DocsCloud and UseResponse

DocsCloud Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing DocsCloud and UseResponse, you can also consider the following products

DocMadeEasy - Edit and sign PDF. Send files safely and securely using end-to-end encryption with 256-bit AES. PDF document management and conversion.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Foxit Reader - Foxit Reader is a free and light-weight multi-platform PDF document viewer.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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