Software Alternatives & Reviews

Dixa VS Writecream

Compare Dixa VS Writecream and see what are their differences

Dixa logo Dixa

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Writecream logo Writecream

An A.I-powered app for generating blog articles, YouTube videos & podcasts in seconds—using just a product name and description; in addition, you can also use Writecream to generate personalized compliments for cold emails and LinkedIn sales
  • Dixa Landing page
    Landing page //
    2023-10-04

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.

All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.

Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.

  • Writecream Landing page
    Landing page //
    2021-11-22

Dixa

Website
dixa.com
$ Details
paid Free Trial $39.0 / Monthly (Per agent / Per month)
Platforms
Ada Agillic Boost Capturi Certainly Chattermill Citrix CXmoments DeepL DigitalGenius Dynamics365 Ebbot Elevio Emarsys Factbranch Fullview Geckoboard Hubspot Injixo Klaus LangAI Lumoa Magento Marketo Muiros Nicereply Okta Pipedrive Playvox Plecto PowerBI Salesforce Shopify Solvemate Scorebuddy SentiSum StellaConnect Stitch SuperOffice Surfboard Tableau Thankful Unbabel Ultimate WooCommerce Zapier Zenloop Zowie
Release Date
2015 March

Writecream

$ Details
freemium $29.0 / Monthly (Unlimited Access)
Platforms
Cross Platform Web Browser Windows Mac OSX Linux Android iOS iPhone Google Chrome Firefox Safari Chrome OS
Release Date
2021 May

Dixa features and specs

  • Incident and problem management Features: Main Feature Category
  • - Organize and prioritize service tickets: Yes
  • - Subscription-based notifications: Yes
  • - Ticket creation and submission: Yes
  • - Automated responses: Yes
  • - SLA management: Yes
  • - Expert directory: Yes
  • - ITSM collaboration and documentation: Yes
  • - Ticket response: Yes
  • - Attachments/Screencasts: Yes
  • Self Help Community Features: Main Feature Category
  • - External knowledge base: Yes
  • - Q and A: Yes
  • - Internal knowledge base: Yes
  • - Surveys/polls: Yes
  • Multi-Channel Help Features: Main Feature Category
  • - Customer portal: Yes
  • - Phone support: Yes
  • - Social Integration: Yes
  • - Help Desk CRM integration: Yes
  • - Live help chat: Yes
  • - IVR: Yes
  • - Email Support: Yes

Writecream features and specs

  • API Access: Yes
  • Personalized Icebreakers: Yes. Writecream's A.I will automatically generate personalized compliments based on where your prospect works. Just enter the website of where the prospect works and Writecream will generate an icebreaker in seconds. CSVs are supported.
  • LinkedIn Personalization: Yes. Enter the LinkedIn profile URL of the prospect and Writecream will generate a personalized compliment based on the prospect's education, experience, bio, posts, and recent activity
  • Content Creation: Yes. Create blog articles, podcasts, voice-overs for YouTube videos, social media posts, ad copies, and more
  • Image Icebreakers: Yes
  • Audio Icebreakers: Yes
  • Backlink Outreach: Yes
  • Marketing Automation: Yes
  • Editor: Yes. Use Writecream's long-form editor to generate 1,000-word articles in minutes
  • Multiple Languages: Yes. Writecream supports 75+ languages
  • Multimedia Integration : Yes
  • Images: Yes
  • Audio / Video narration: Yes
  • Audio Comments: Yes
  • Voiceover: Yes. Generate A.I-powered, human-sounding voice-overs for YouTube videos
  • Backlink Opportunities: Yes. Use Writecream's Backlink Personalization feature to generate personalized compliments for bloggers based on the articles they have written and improve your chances of securing a backlink
  • SEO: Yes
  • SEO Optimized Content: Yes
  • SEO Features: Yes
  • youtube: Yes. Create voice-overs for YouTube videos
  • Facebook Ads: Yes
  • Google Ads: Yes
  • Instagram Ads: Yes
  • AI Article Writer: Yes
  • Blog Ideas: Yes
  • Blog Intro: Yes
  • Blog Outline: Yes
  • Blog Conclusion: Yes
  • Copywriting Formulas: Yes
  • Solo Podcast: Yes
  • Podcast Script: Yes
  • YouTube Video Ideas: Yes
  • YouTube Voiceover: Yes
  • YouTube Script: Yes
  • Quora Answer Writer: Yes
  • Multilingual capability : Yes. Writecream supports 75+ languages

Dixa videos

Experience Dixa, the next-gen customer service platform

More videos:

  • Demo - Dixa Messenger
  • Review - Too Good To Go - Fighting Food Waste Around the World with Dixa

Writecream videos

Writecream Overview - Generate icebreakers, blog articles, podcasts, voice-overs in minutes

More videos:

  • Tutorial - Generate a 1,000-word article using Writecream
  • Demo - Writecream Review and Demo - Watch Me Write A Blog With WriteCream
  • Review - Writecream Review - How is this AI Content Writing Tool?
  • Review - WriteCream Review - AI Writing for Personalised Cold Outreach Openings for Emails & Backlinks etc

Category Popularity

0-100% (relative to Dixa and Writecream)
Communication
100 100%
0% 0
Writing Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
AI Copywriting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dixa and Writecream

Dixa Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dixa is a simple-to-set-up contact center that runs entirely in a web browser. Featuring advanced call distribution algorithms and caller recognition, Dixa is a modern solution designed to improve the experience of both the customer and the contact center administrator.
Best Call Center Software: The Complete List (2020 Update)
Dixa is cloud-based customer service software that allows businesses to deliver real-time support on phone, email, chat and messenger from one system. Built for call centers, contact centers and inbound customer service, Dixa provides quality VoIP with local rates around the world and the ability to scale up or down at no additional cost. Dixa is easy to use and accessible...

Writecream Reviews

  1. A Powerful AI-Powered Marketing Platform for Content Creation and Optimization

    I don't recommend this product for a non-tech savvy user, as it is not very intuitive, and there is not a lot of help available if you need assistance. If you are tech savvy, this product is a must have.I have used this tool to write some blog posts, and I am able to write them much faster. It is easy to use and it helps me to come up with ideas and get started writing my post quickly.

    🏁 Competitors: HubSpot Sales Hub., ZoomInfo
    👍 Pros:    Free trial|Affordable price
    👎 Cons:    Seems complicated/complex at first
  2. The magic of artificial intelligence!

    I am constantly looking for tools of this kind, but it seems that I will stop there. How did my acquaintance happen? At first, I skeptically uploaded a few texts. At the exit I received excellent cold offers. Surprised. Uploaded some more texts. At the exit, I got an excellent result again. I was doubly surprised. After the third check, all doubts disappeared, this is an excellent service for those who want to save time and get better results. From now on I use Writecream daily!

    The user interface is simple and very easy to use. Most of the content that was generated by Writecream sounded like it was written by an ordinary person.

    It used to take me 15-30 minutes to write, now it takes me 15 seconds) Saves me countless hours by creating custom content for each of my audiences.

    For the sake of interest, I sent some ready-made texts to my friends from other agencies. None of them could understand that all these texts were not written by a person)

    Main advantages:

    • Easy to use and learn
    • Getting rid of routine
    • An abundance of tools and a clean interface
    • High-quality text output
    • Very fast and responsive support service
    • Multilingualism
    • Conversion growth, due to the fact that your emails are ignored less
    • For those who don't take my word for it (like me), there is a free trial version. You will appreciate it!

    What you should pay attention to:

    • Artificial intelligence is not an ideal technology at the moment. But it's a matter of time.
    • There are some comments on voice generation.

    You can hire someone for this job, but why if there is a tool that will do it in a few seconds? For those who need to quickly and efficiently create a stream of cold calls, Writecream is ideal.

    They have a very powerful roadmap, I look forward to further improvements!

    A must-have tool! I recommend it!


The 11 Best CopyAi Alternatives to Generate Content in 2022
Writecream was built to help write cold emails, specifically icebreakers. It works by receiving input in the form of a LinkedIn profile, before outputting a few personalized cold approach options. There’s a wide range of sales-focused templates including AIDA formatting.

Social recommendations and mentions

Based on our record, Writecream seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dixa mentions (0)

We have not tracked any mentions of Dixa yet. Tracking of Dixa recommendations started around Mar 2021.

Writecream mentions (1)

  • A.I. tool for linkedin personalization
    Personalizing a message for your prospects which includes their interests available on their profile has been a game changer in their lead generation process and to make this easy an A.I. Tool powered by writecream.com helps people to crack the deal. Source: over 2 years ago

What are some alternatives?

When comparing Dixa and Writecream, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Anyword - An AI platform for creating effective marketing copy, trained on tens of millions of successful ads.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Craftly.AI - Meet Craftly.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Paraphrasingtool.site - The paraphrasing tool is the best sentence tool available online free for writers, the tool help users to avoid plagiarism and write unique articles in no time.