Software Alternatives, Accelerators & Startups

Dixa VS quackr

Compare Dixa VS quackr and see what are their differences

Dixa logo Dixa

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

quackr logo quackr

Protect your privacy & identity with quackr. Use our free temporary phone numbers to receive SMS online now.
  • Dixa Landing page
    Landing page //
    2023-10-04

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.

All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.

Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.

  • quackr Landing page
    Landing page //
    2023-08-22

quackr is a free platform that allows you to receive sms online instantly. We have temporary phone numbers from 10 countries including the US, UK & Canada.

At quackr, we believe privacy is very important - we provide phone numbers so you can use them instead of your real phone number on the internet. quackr is the perfect security tool to use if you're apprehensive about giving out your phone number online.

Dixa

Website
dixa.com
$ Details
paid Free Trial $39.0 / Monthly (Per agent / Per month)
Platforms
Ada Agillic Boost Capturi Certainly Chattermill Citrix CXmoments DeepL DigitalGenius Dynamics365 Ebbot Elevio Emarsys Factbranch Fullview Geckoboard Hubspot Injixo Klaus LangAI Lumoa Magento Marketo Muiros Nicereply Okta Pipedrive Playvox Plecto PowerBI Salesforce Shopify Solvemate Scorebuddy SentiSum StellaConnect Stitch SuperOffice Surfboard Tableau Thankful Unbabel Ultimate WooCommerce Zapier Zenloop Zowie
Release Date
2015 March
Startup details
Country
Denmark
State
Hovedstaden
City
Copenhagen
Founder(s)
Jacob Vous Petersen
Employees
50 - 99

quackr

Website
quackr.io
Pricing URL
-
$ Details
free
Platforms
JavaScript
Release Date
-

Dixa features and specs

  • Incident and problem management Features: Main Feature Category
  • - Organize and prioritize service tickets: Yes
  • - Subscription-based notifications: Yes
  • - Ticket creation and submission: Yes
  • - Automated responses: Yes
  • - SLA management: Yes
  • - Expert directory: Yes
  • - ITSM collaboration and documentation: Yes
  • - Ticket response: Yes
  • - Attachments/Screencasts: Yes
  • Self Help Community Features: Main Feature Category
  • - External knowledge base: Yes
  • - Q and A: Yes
  • - Internal knowledge base: Yes
  • - Surveys/polls: Yes
  • Multi-Channel Help Features: Main Feature Category
  • - Customer portal: Yes
  • - Phone support: Yes
  • - Social Integration: Yes
  • - Help Desk CRM integration: Yes
  • - Live help chat: Yes
  • - IVR: Yes
  • - Email Support: Yes

quackr features and specs

No features have been listed yet.

Dixa videos

Experience Dixa, the next-gen customer service platform

More videos:

  • Demo - Dixa Messenger
  • Review - Too Good To Go - Fighting Food Waste Around the World with Dixa

quackr videos

No quackr videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Dixa and quackr)
Communication
52 52%
48% 48
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dixa and quackr

Dixa Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dixa is a simple-to-set-up contact center that runs entirely in a web browser. Featuring advanced call distribution algorithms and caller recognition, Dixa is a modern solution designed to improve the experience of both the customer and the contact center administrator.
Best Call Center Software: The Complete List (2020 Update)
Dixa is cloud-based customer service software that allows businesses to deliver real-time support on phone, email, chat and messenger from one system. Built for call centers, contact centers and inbound customer service, Dixa provides quality VoIP with local rates around the world and the ability to scale up or down at no additional cost. Dixa is easy to use and accessible...

quackr Reviews

We have no reviews of quackr yet.
Be the first one to post

Social recommendations and mentions

Based on our record, quackr seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dixa mentions (0)

We have not tracked any mentions of Dixa yet. Tracking of Dixa recommendations started around Mar 2021.

quackr mentions (48)

  • Did people really use "burner phones"?
    I'm also curious because it seems like using a phone with no strings attached today seems almost impossible unless you get an actually old phone, which either works poorly or costs a lot as part of a retro collection or something. Even my iPhone 4S doesn't work if I boot it up, and that came out last decade. Of course, in terms of using a number for making a new account or subscription of sorts, one could still be... Source: 10 months ago
  • I'm back and the chair has never been stronger.
    You can also take this poll over at bettor edge, and whichever team gets the most votes, will get an extra 5k donated to their respective charity (the loser will still get a 1k donation). So if you are so inclined, head over there and vote for the huskers and Team Jack. Right now we're losing 65% to 35% to the gophers on who should get the extra donation so vote if you can! Note they ask for a phone number to... Source: 10 months ago
  • Why is Whatsapp so popular in India?
    To be very frank, I was also thinking that another reason people tend to use Whatsapp is that it’s not really tied to any actual account as in the case of iCloud, right? It’s just a phone number that’s required, and so if you want to stay private, or just log in with a fake account, you can use a free phone number for verification, just as you would do with some disposable temporary mail when you want to log in to... Source: 10 months ago
  • Has anyone used temporary phone numbers for app registration worth it?
    While searching for another way out, I stumbled upon a service called quackr.io. It claims to provide temporary phone numbers for registration confirmation purposes. Using fake numbers for app verification is quite tempting, and I read that it's a savior when it comes to website registration. Still, I'm unsure if it's worth the effort because I also read many claiming that temporary phone numbers don't work with... Source: 12 months ago
  • Best sites for free sms
    Idk if this is the right subreddit for this question, but hopin I dont get banned XD. I want to get a verification code for something, but I dont have a phone number that I can use. Does anyone know any free sms sites that will let me get a code? The only one I found so far is quackr.io, but the site where I want to verify says that it only accpets mobile numbers whenever I try on the numbers on quackr. Source: about 1 year ago
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What are some alternatives?

When comparing Dixa and quackr, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Textverified - Textverified is a website that is designed as a phone verification service, allowing the user to bypass the phone verifications and receive codes through social media websites and applications.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Receivesms.co - Receivesms.co is a website that offers virtual and real phone numbers, providing you an opportunity to bypass the SMS, Text, and Call verifications on social media platforms like Twitter, Facebook, Instagram, Telegram, WhatsApp, eBay, and others.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Freephonenum - Freephonenum is a website that receives online SMS, use temporary and disposable numbers from USA and Canada to get verifications code from all around the world for development.