Software Alternatives, Accelerators & Startups

Dixa VS Hushed App

Compare Dixa VS Hushed App and see what are their differences

Dixa logo Dixa

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Hushed App logo Hushed App

Hushed App will allow you to receive a Secondary Phone Number for Private, Long-Distance...
  • Dixa Landing page
    Landing page //
    2023-10-04

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.

All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.

Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.

  • Hushed App Landing page
    Landing page //
    2022-06-21

Dixa

Website
dixa.com
$ Details
paid Free Trial $39.0 / Monthly (Per agent / Per month)
Platforms
Ada Agillic Boost Capturi Certainly Chattermill Citrix CXmoments DeepL DigitalGenius Dynamics365 Ebbot Elevio Emarsys Factbranch Fullview Geckoboard Hubspot Injixo Klaus LangAI Lumoa Magento Marketo Muiros Nicereply Okta Pipedrive Playvox Plecto PowerBI Salesforce Shopify Solvemate Scorebuddy SentiSum StellaConnect Stitch SuperOffice Surfboard Tableau Thankful Unbabel Ultimate WooCommerce Zapier Zenloop Zowie
Release Date
2015 March
Startup details
Country
Denmark
State
Hovedstaden
City
Copenhagen
Founder(s)
Jacob Vous Petersen
Employees
50 - 99

Dixa features and specs

  • Incident and problem management Features: Main Feature Category
  • - Organize and prioritize service tickets: Yes
  • - Subscription-based notifications: Yes
  • - Ticket creation and submission: Yes
  • - Automated responses: Yes
  • - SLA management: Yes
  • - Expert directory: Yes
  • - ITSM collaboration and documentation: Yes
  • - Ticket response: Yes
  • - Attachments/Screencasts: Yes
  • Self Help Community Features: Main Feature Category
  • - External knowledge base: Yes
  • - Q and A: Yes
  • - Internal knowledge base: Yes
  • - Surveys/polls: Yes
  • Multi-Channel Help Features: Main Feature Category
  • - Customer portal: Yes
  • - Phone support: Yes
  • - Social Integration: Yes
  • - Help Desk CRM integration: Yes
  • - Live help chat: Yes
  • - IVR: Yes
  • - Email Support: Yes

Hushed App features and specs

No features have been listed yet.

Dixa videos

Experience Dixa, the next-gen customer service platform

More videos:

  • Demo - Dixa Messenger
  • Review - Too Good To Go - Fighting Food Waste Around the World with Dixa

Hushed App videos

No Hushed App videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Dixa and Hushed App)
Communication
47 47%
53% 53
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Enterprise Communication
70 70%
30% 30

User comments

Share your experience with using Dixa and Hushed App. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Dixa and Hushed App

Dixa Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dixa is a simple-to-set-up contact center that runs entirely in a web browser. Featuring advanced call distribution algorithms and caller recognition, Dixa is a modern solution designed to improve the experience of both the customer and the contact center administrator.
Best Call Center Software: The Complete List (2020 Update)
Dixa is cloud-based customer service software that allows businesses to deliver real-time support on phone, email, chat and messenger from one system. Built for call centers, contact centers and inbound customer service, Dixa provides quality VoIP with local rates around the world and the ability to scale up or down at no additional cost. Dixa is easy to use and accessible...

Hushed App Reviews

We have no reviews of Hushed App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Hushed App seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dixa mentions (0)

We have not tracked any mentions of Dixa yet. Tracking of Dixa recommendations started around Mar 2021.

Hushed App mentions (15)

  • Google Voice goes US only
    I use Hushed app. It gives me a phone number that I can use for WhatsApp and to receive SMS confirmation codes from various archaic services that still validate you thorough the insecure SMS. https://hushed.com/. - Source: Hacker News / 6 months ago
  • #31# Automation
    Have you tried a burner app (like https://hushed.com)? If you shop around you can find good deals, like a lifetime # on the cheap). Source: about 1 year ago
  • How to even start....
    Hushed.com works in Canada, not free but not that expensive either. Source: over 1 year ago
  • Phone Solutions for multiple businesses?
    Hushed (while privacy-focused) allows for multiple numbers across multiple devices, and has been around for a while. Source: over 1 year ago
  • Save up to 91% with a Hushed Lifetime Number Subscription
    In addition to all the standard features of any other cell phone (e.g., caller ID, call forwarding), the Hushed Lifetime Number subscription also includes some great additional features such as custom voicemail greetings, text message alerts when someone has left you a voicemail, international calling rates that are among some of the lowest in the industry, and more! Plus, because it works over Wi-Fi or cellular... Source: over 1 year ago
View more

What are some alternatives?

When comparing Dixa and Hushed App, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Burner - Disposable phone numbers -- now with MMS photo support

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Textverified - Textverified is a website that is designed as a phone verification service, allowing the user to bypass the phone verifications and receive codes through social media websites and applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...