Software Alternatives, Accelerators & Startups

Dixa VS AirGarage

Compare Dixa VS AirGarage and see what are their differences

Dixa logo Dixa

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

AirGarage logo AirGarage

Parking management tool for businesses, hotels & churches
  • Dixa Landing page
    Landing page //
    2023-10-04

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.

All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.

Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.

  • AirGarage Landing page
    Landing page //
    2023-09-16

Dixa

Website
dixa.com
$ Details
paid Free Trial $39.0 / Monthly (Per agent / Per month)
Platforms
Ada Agillic Boost Capturi Certainly Chattermill Citrix CXmoments DeepL DigitalGenius Dynamics365 Ebbot Elevio Emarsys Factbranch Fullview Geckoboard Hubspot Injixo Klaus LangAI Lumoa Magento Marketo Muiros Nicereply Okta Pipedrive Playvox Plecto PowerBI Salesforce Shopify Solvemate Scorebuddy SentiSum StellaConnect Stitch SuperOffice Surfboard Tableau Thankful Unbabel Ultimate WooCommerce Zapier Zenloop Zowie
Release Date
2015 March
Startup details
Country
Denmark
State
Hovedstaden
City
Copenhagen
Founder(s)
Jacob Vous Petersen
Employees
50 - 99

AirGarage

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Dixa features and specs

  • Incident and problem management Features: Main Feature Category
  • - Organize and prioritize service tickets: Yes
  • - Subscription-based notifications: Yes
  • - Ticket creation and submission: Yes
  • - Automated responses: Yes
  • - SLA management: Yes
  • - Expert directory: Yes
  • - ITSM collaboration and documentation: Yes
  • - Ticket response: Yes
  • - Attachments/Screencasts: Yes
  • Self Help Community Features: Main Feature Category
  • - External knowledge base: Yes
  • - Q and A: Yes
  • - Internal knowledge base: Yes
  • - Surveys/polls: Yes
  • Multi-Channel Help Features: Main Feature Category
  • - Customer portal: Yes
  • - Phone support: Yes
  • - Social Integration: Yes
  • - Help Desk CRM integration: Yes
  • - Live help chat: Yes
  • - IVR: Yes
  • - Email Support: Yes

AirGarage features and specs

No features have been listed yet.

Dixa videos

Experience Dixa, the next-gen customer service platform

More videos:

  • Demo - Dixa Messenger
  • Review - Too Good To Go - Fighting Food Waste Around the World with Dixa

AirGarage videos

Virtual Demo Day 10/27 - AirGarage

More videos:

  • Review - AirGarage Yelp Challenge

Category Popularity

0-100% (relative to Dixa and AirGarage)
Communication
100 100%
0% 0
SaaS
0 0%
100% 100
Customer Support
100 100%
0% 0
Valet Parking Software
0 0%
100% 100

User comments

Share your experience with using Dixa and AirGarage. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Dixa and AirGarage

Dixa Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dixa is a simple-to-set-up contact center that runs entirely in a web browser. Featuring advanced call distribution algorithms and caller recognition, Dixa is a modern solution designed to improve the experience of both the customer and the contact center administrator.
Best Call Center Software: The Complete List (2020 Update)
Dixa is cloud-based customer service software that allows businesses to deliver real-time support on phone, email, chat and messenger from one system. Built for call centers, contact centers and inbound customer service, Dixa provides quality VoIP with local rates around the world and the ability to scale up or down at no additional cost. Dixa is easy to use and accessible...

AirGarage Reviews

We have no reviews of AirGarage yet.
Be the first one to post

Social recommendations and mentions

Based on our record, AirGarage seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dixa mentions (0)

We have not tracked any mentions of Dixa yet. Tracking of Dixa recommendations started around Mar 2021.

AirGarage mentions (2)

  • Parking Opportunity
    Hey guys. I know a lot of you, like me, have been struggling to find parking. I found a parking structure near the Hammer Museum called https://airgara.ge It's covered and it's close to campus, but it's $175 a month. It's overnight parking. If you absolutely need parking and don't mind the price, it's a way for you to not park on the street. If you type Westwood into the location box, you'll see an option called... Source: almost 3 years ago
  • Startups to check out
    AirGarage (https://airgara.ge/) – now this is the one I think everybody should have. A full-service parking operator. If you have an extra space you can rent it to someone and AG takes care of everything, and by everything I mean setup, payment processing, maintenance…etc. They even put security cameras so no car would park there illegally. Every person with a house and a parking lot should have this. Just think... Source: almost 3 years ago

What are some alternatives?

When comparing Dixa and AirGarage, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

netPark - netPark is a cloud hosted point of sale and revenue control system for valet or self park operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WPS - WPS manages CCTV, payments, parking management and other systems through a single integrated network.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

O-Valet - Valet Parking Software for Hotels, Airports, Casinos, Hospitals, and Restaurants. Interfaces with all Hotel PMS Systems, Parking Equipment and Management Software, and Loyalty Programs