Software Alternatives, Accelerators & Startups

Discourse VS Crisp Chat

Compare Discourse VS Crisp Chat and see what are their differences

Discourse logo Discourse

Discourse is an open source discussion platform built for the next decade of the Internet.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Discourse Landing page
    Landing page //
    2023-06-13
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Discourse videos

Why We Chose The Discourse Platform For Our Forums

More videos:

  • Review - Why Discourse is the Best Forum Software Out There (No, Really) | Location Rebel
  • Review - A Grammar Review for Discourse Analysis

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Discourse and Crisp Chat)
Forums
100 100%
0% 0
Customer Support
0 0%
100% 100
Forums And Forum Software
Live Chat
0 0%
100% 100

User comments

Share your experience with using Discourse and Crisp Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Discourse and Crisp Chat

Discourse Reviews

20 Telegram Alternatives to Chat With in 2024
Discourse is a basic forum function that could be an alternative to Telegram if you want to stick to text discussions. It's pretty analog, missing both video and livestreaming tools. Instead, Discourse is a basic community that lets you organize discussions--it feels a bit like having your own reddit or Quora.
18 Best Discord Alternatives 2020 | Expert Reviews
Discourse comes in a couple of flavours. You can self-host it yourself in which case the software is free, and you simply need to sign up for server space, or you can pay Discourse for a hosted-for-you option, though self-hosting is a lot cheaper the premium option takes care of the technical side.
IndieHackers: Best forum software
I used Flarum when trying to get a community set up for my product (ended up abandoning it to revisit when we have a larger customer base). It worked fairly well and I enjoyed it but it's definitely beta and unless you're fairly tech savvy it's not quite worth the setup / maintenance. Lots of config changes, crashes, huge issues with plugins, and some features missing. I'd...

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, Discourse should be more popular than Crisp Chat. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Discourse mentions (23)

  • Qilin: A Starter Project Template For Every Open Source Project
    GitHub Discussions can also be a great place for support as long as these are regularly monitored. Another option along the same lines is Discourse and the Open Source Matrix which is used by quite a few Open Source and community-based projects. - Source: dev.to / 2 months ago
  • Ask HN: How to run an old-school mailing list?
    A lot of communities use [Discourse ](https://discourse.org). [LPSF](https://forum lpsf.org) migrated to it when Yahoo Groups was discontinued. Some of the advantages are that it's open source, self-hostable, and can be configured to work as both a traditional mailing list and modern forum. - Source: Hacker News / 2 months ago
  • My Fediverse use – I'm hosting everything myself – PeerTube, Mastodon and Lemmy
    More like https://discourse.org/. You can run it yourself, but I can also just have them ding a credit card every month and not think about it again (I do this for a community). - Source: Hacker News / 6 months ago
  • Reddit faces content quality concerns after its Great Mod Purge
    Discourse perhaps? I've seen it in use in a few places; it has a modern look and feel to it at least. https://discourse.org/. - Source: Hacker News / 9 months ago
  • So Long, Twitter and Reddit
    I fully agree with you see my comment here[0] -- I think you may have misread my comment, it says "Discourse" (as in the forum software[1]), not Discord. [0]: https://news.ycombinator.com/item?id=37245220. - Source: Hacker News / 9 months ago
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Crisp Chat mentions (7)

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What are some alternatives?

When comparing Discourse and Crisp Chat, you can also consider the following products

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Vanilla Forums - Build an engaging community forum using Vanilla's modern cloud forum software.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.