Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
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Based on our record, Discourse should be more popular than Crisp Chat. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
GitHub Discussions can also be a great place for support as long as these are regularly monitored. Another option along the same lines is Discourse and the Open Source Matrix which is used by quite a few Open Source and community-based projects. - Source: dev.to / 2 months ago
A lot of communities use [Discourse ](https://discourse.org). [LPSF](https://forum lpsf.org) migrated to it when Yahoo Groups was discontinued. Some of the advantages are that it's open source, self-hostable, and can be configured to work as both a traditional mailing list and modern forum. - Source: Hacker News / 2 months ago
More like https://discourse.org/. You can run it yourself, but I can also just have them ding a credit card every month and not think about it again (I do this for a community). - Source: Hacker News / 6 months ago
Discourse perhaps? I've seen it in use in a few places; it has a modern look and feel to it at least. https://discourse.org/. - Source: Hacker News / 9 months ago
I fully agree with you see my comment here[0] -- I think you may have misread my comment, it says "Discourse" (as in the forum software[1]), not Discord. [0]: https://news.ycombinator.com/item?id=37245220. - Source: Hacker News / 9 months ago
If I were to land on this page I would not trust the site. You can think about adding a live chat (Crisp) or an AI live chat (Wavechat) to boost your visitors trust in your site. Source: almost 1 year ago
Crisp - Live chat + help desk articles. Really lightweight and have a generous free plan. Source: about 1 year ago
I saw https://crisp.chat/en/ grow up in front of my eyes. Haha. The founder is very nice and now they have such a nice, large company. Source: about 1 year ago
My SaaS is more pro-consumer/b-to-c so the closest thing I use to a CRM is https://crisp.chat/en/ i. Source: over 1 year ago
If you want to go with the profit model, try these steps 1. Reduce costs with automation (Bardeen) and freelancers (Upwork) 2. Increase site conversion with chatbots (Crisp) and email capture (Popupsmart) 3. Increase LTV with better feature adoption (Loopd in). Source: almost 2 years ago
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